We have an install base of ACAD 2010 clients that use a served license. When a client borrows a license from the server, the application takes a very long time to load. With a served license the startup time is about 1-2 minutes depending on the add-ons. Once a user borrowed a license it becomes a 5-7 minute load time, go back and return the license and the load time drops back down to 1-2 minutes. Looking at CPU utilization, is very minimal and it looks like some process is in the back ground waiting for something to happen. These are happening to a large number our clients, using a clean install this does not happen. I am trying to narrow down what might be causing this so I can apply a fix to the clients.
Some thoughts.
Borrowed and working offline from the network would be related to
network locations set in your support paths, or if you have printers in the Control Panel that are not available offline.
If borrowed and online.
you could try to delete the cascadeinfo.cas file
http://usa.autodesk.com/getdoc/id=TS13894457
Thanks for the info. The test machines I am having this problem with right now does not have any network printers connected. Deleting the CASCADEINFO.CAS file also does not help
Here is a little more information on the problem.
We are using automated scripts that were released by our corporation at a corporate level. Using these scripts on a base build works fine. Our currently deployed build works fine with ACAD 2007 there are no issues.
In troubleshooting I have stripped down our current build and removed anything and everything trying to narrow down the problem. I have also used various utilities to look what files and processes are opening to see if I could find any clues, nothing was apparent.
Here is some more info
CPU Utilization is minimal (<5%)
There is very little disk activity during the long load time
The hardware of the two different builds are identical
Using Explorer to open local drive is instant while the software is loading
Using Explorer to open a network drive takes a long time while the software is loading
It makes no difference if the machine is connected to the network or if the machine is disconnected.
It looks like there is some type of call made to a critical Windows process that is hanging or taking forever to respond during the load process.
Thanks for the info. The test machines I am having this problem with right now does not have any network printers connected. Deleting the CASCADEINFO.CAS file also does not help
Here is a little more information on the problem.
We are using automated scripts that were released by our corporation at a corporate level. Using these scripts on a base build works fine. Our currently deployed build works fine with ACAD 2007 there are no issues.
In troubleshooting I have stripped down our current build and removed anything and everything trying to narrow down the problem. I have also used various utilities to look what files and processes are opening to see if I could find any clues, nothing was apparent.
Here is some more info
CPU Utilization is minimal (<5%)
There is very little disk activity during the long load time
The hardware of the two different builds are identical
Using Explorer to open local drive is instant while the software is loading
Using Explorer to open a network drive takes a long time while the software is loading
It makes no difference if the machine is connected to the network or if the machine is disconnected.
It looks like there is some type of call made to a critical Windows process that is hanging or taking forever to respond during the load process.