Installation & Licensing

Reply
New Member
dthorsnes
Posts: 1
Registered: ‎04-19-2010
Message 1 of 2 (87 Views)

2008 seat lost activation

87 Views, 1 Replies
03-27-2013 04:01 PM

Although we've purchased subscription upgrades annually for years, one of our users prefers Autocad 2008, and uses it regularly.  This morning he got a popup that he only has 14 days to activate.  When he tried to activate, he got a message that his serial number was invalid.  I found an old registration info file on his hard drive that showed a request code, but no activation code.

*Expert Elite*
TravisNave
Posts: 9,927
Registered: ‎01-14-2005
Message 2 of 2 (70 Views)

Re: 2008 seat lost activation

03-28-2013 07:44 AM in reply to: dthorsnes

Subscription allows you to only run the current release and three versions back.  Thus, your 2008 lease has officially expired.  You may be able to file for an exception though, but a new serial number will have to be issued to you and it will only be good for 13 months.  That's probably why your 2008 is expiring now because the time period from last activation exception is up. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube