Update to Maya 2014 SP4 crashes Maya on startup

[azeone123]

Howdy,

i run into trouble after upgrading my maya to SP4 on linux. Maya starts with splash screen and the maya windows pops up for a second. After that maya crash back to desktop.

/usr/autodesk/maya2014-x64/bin/maya2014 
Qt: Session management error: None of the authentication protocols specified are supported maya encountered a fatal error Signal: 11 (Unknown Signal)

 I tried to backtrace that.

export MAYA_DEBUG_ENABLE_CRASH_REPORTING=1 && /usr/autodesk/maya2014-x64/bin/maya2014
Qt: Session management error: None of the authentication protocols specified are supported


maya encountered a fatal error

Signal: 11 (Unknown Signal)
Stack trace:
  /lib/x86_64-linux-gnu/libc.so.6(+0x364a0) [0x7f3dcc71d4a0]
  jpeg_CreateDecompress
  /usr/autodesk/maya2014-x64/qt-plugins/imageformats/libqjpeg.so(+0x39d7) [0x7f3db3b4c9d7]
  /usr/autodesk/maya2014-x64/qt-plugins/imageformats/libqjpeg.so(+0x56e7) [0x7f3db3b4e6e7]
  /usr/autodesk/maya2014-x64/qt-plugins/imageformats/libqjpeg.so(+0x576c) [0x7f3db3b4e76c]
  QImageReader::read(QImage*)
  QImageReader::read()
  QPixmapData&colon;:fromFile(QString const&, char const*, QFlags<Qt::ImageConversionFlag>)
  QPixmap::load(QString const&, char const*, QFlags<Qt::ImageConversionFlag>)
  QPixmap::QPixmap(QString const&, char const*, QFlags<Qt::ImageConversionFlag>)
  QmayaQtHelper::createPixmapFromPath(Tstring&)
  QmayaQtHelper::createPixmap(Tstring&)
  QmayaIconTextControl::createIconPixmap(QString const&)
  QmayaIconTextControl::setIcon(QString const&, int, bool, bool)
  TelfIconTextBaseCmd::doEditFlags()
  TelfIconTextButtonCmd::doEditFlags()
  TshelfButtonCmd::doEditFlags()
  TiceBaseCmd::doCreate()
  TiceBaseCmd::doCommand(TargList&)
  Mel_Command_Dispatch(SphNode*)
  node_exec
  fc_if
  node_exec
  f_function_entry_node
  node_exec
  sophia_call_executable
  SophiaExecutable::evaluate(void*)
  TcommandEngine::sourceFile(Tstring const&)
  TmayaModuleSupport::loadModuleScripts(Tstring const&)
  loadModuleScriptsAtMayaInit
  /usr/autodesk/maya2014-x64/bin/maya.bin() 
  /usr/autodesk/maya2014-x64/bin/maya.bin() 
  Tapplication::start()
  /usr/autodesk/maya2014-x64/bin/maya.bin() 
  main
  __libc_start_main
  /usr/autodesk/maya2014-x64/bin/maya.bin() 

Fatal Error. Attempting to save in /usr/tmp/user.20140301.0654.ma
Writing crash report in /usr/tmp/user.20140301.0654.crash

 Could that libc (glibc) related? Are there any changes for libc in maya 2014 SP4?

Any help would be much appreciated

[azeone123 · Accepted solution]

We got it...

The Autodesk Exchange app "Red9 Studio Tools" crashes maya. Deleting it solves the problem.

 http://apps.exchange.autodesk.com/MAYA/en/Detail/Index?id=exchange.red9.studiopack.autodesk.com%3are...

There also seems to be some problems with the maya bonus tools 2014 as we cant load all plugins.

Most of the Bonustool plugins work fine but sun.so and PolyTools.so also crashes maya. We disabled them for now

[ramonblanquer]

thanks. and how do you delete it?