Problem: Close program monitor.exe

[Anonymous]

Hi all, i'm a italian student and I want installed 3Ds Max Trial, But when I started the installation there is this problem:

if you don't see it this is problem:


The installer has detected the following programs are running.

monitor.exe

In order to complete installation these programs must be closed

Choose OK to proced the installation
Choose Cancel to halt the installation.


This is Error, if i close monitor.exe, my monitor became black... I have a windows Vista 32 bit, I click ok but the program keeps giving me error.
Sorry for this English but i don't speak a good english

[Steve_Curley]

Very old thread on exactly the same topic:- http://area.autodesk.com/forum/t12213

[Anonymous]

404 not found...thelink says..

help meeeeeeeeeeeeeeeeeeeeeee

[Steve_Curley]

Go to the main 3dsMax forum, type monitor.exe into the search box and click Search. There are many threads on this topic - one of them is likely the one linked above.

The entire forum system has changed since 2011 which is why the link is dead.

[bethamjoshua]

I have the same problem. Did you manage to fix it or not

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@Anonymous wrote:
Hi all, i'm a italian student and I want installed 3Ds Max Trial, But when I started the installation there is this problem:

if you don't see it this is problem:


The installer has detected the following programs are running.

monitor.exe

In order to complete installation these programs must be closed

Choose OK to proced the installation
Choose Cancel to halt the installation.


This is Error, if i close monitor.exe, my monitor became black... I have a windows Vista 32 bit, I click ok but the program keeps giving me error.
Sorry for this English but i don't speak a good english

---

[TravisNave]

Launch cmd prompt as administrator by right-clicking it and running as administrator.  Type taskkill /f /im monitor.exe and see if that will kill it.  Try again. 

https://forums.autodesk.com/t5/installation-licensing/can-t-install-upgrades/m-p/3339293#M42694

[b747800613]

very good solution! thank you very much!!