Maya unresponsive when opening files or saving.

[andrews92]

Hello,

I was hoping someone here could help me solve my problem.

Whenever I attempt to open a new scene or save my scene Maya goes unresponsive and the new window is just blank white. The problem also occurs if I try to set a file texture or set new project and so forth. When I check the program in windows task manager it is displayed as "Not Responding." However, despite this if I leave the program for 20 minutes or so it will come round and I will be able to open or save the scene or whatever. It is just very inconvient to wait this long to complete any of those tasks.

I have tried reinstalling and repairing Maya but the problem persists.

Any help would be welcomed.

I am running Maya 2013, 32-bit - student version, on windows 7.

Thanks,

Joe

[grile]

try disabling the a:drive even if you don't have one installed; it's looking for it

[andrews92]

Thanks for your reply. I disabled my A: Floppy Drive and it hasnt helped. Its still unresponsive. Could it be anything else?

[n8skow]

What are the hardware specs of your computer?

[andrews92]

Intel Core2 6300 1.86GHz, 4GB RAM, ATI Radeon HD 3800 gfx. Not the optimum spec but it used to run the program without any problems...

[n8skow]

Can you try wiping/rebuilding your Maya preferences file and report back?

[andrews92]

I deleted my preferences folder completely and its still the same.

[n8skow]

If you create a new (empty) scene, save it, and then reopen the scene - is there a crash?