I'm experiencing a problem with Maya. Every time I try to load a scene, I get an error that says, "Fatal Error. Attempting to save in C:/Users/(my computer's name)/AppData/Local/Temp/(my computer's name again).20080305.1358.ma.
The first time this happened, it was after Maya crashed. I assumed the file lost and decided to start a new file and animate from scratch. This time the file did not crash. I closed the file and opened another model to make sure it was ready for referencing. When I went to re-open the scene I was animating, the error popped up. Not only does it pop up on that file, but all the files I saved before it.
I've looked online, I've changed computers (working in a lab), I've opened the file about a half a dozen different ways, I've tried opening it without any references, with a new reference, made sure that triple buffering and overlay are both turned off, changed screen resolution, etc, etc, etc.
I can't move forward animating if every scene I work on is going to end up like this. If anyone can help me figure this out, I'd be eternally grateful.
I used to have the same problem some time ago, and as soon as I turned it off, Maya started back again with no errors at all.
Error signature: Application: Autodesk Maya Version: 200809110030-734661 Error: Unhandled Exception
Here is my log:
Maya Crash Report
Exception code: C0000005: ACCESS_VIOLATION - illegal read at address 0x00000004
Fault address: 0C383EED in C:\Windows\system32\ig4dev32.dll
0001:00002EED Logical offset (see .map file for location)
DS:0023 ES:0023 FS:003B GS:0000
(0) sectionffset Address Frame
0001:00002EED 0x0C383EED 0x00000000
Module: C:\Windows\system32\ig4dev32.dll (-exported-)
Next frame pointer is missing - is /Oy turned on in this module?
//crash file = C:\Users\(computer name)\AppData\Local\Temp\MayaCrashLog081101.1554.l
//cut = Thu 08/02/2007, 200708022245
//last tool: nurbsSelect
//panel with focus: modelPanel4
// 123.754 Mb Free Memory
// 1015.125 Mb Free Swap
// 291.801 Mb Current
// 36.875 Mb MEL
// 0.131 Mb arguments
// 0.000 Mb POLY_DRAW_CACHE_STATIC_DATA
// 0.092 Mb Pixel Map
// 3.333 Mb Render Cache
// 0.313 Mb Data Blocks
// 0.124 Mb Transforms
// 0.000 Mb POLY_DRAW_CACHE_DATA
There seems to be two solutions. You can turn off the Triple buffering option in Open GL or if this dosent work just go to: C:\Windows\system32\ and rename or move this file ig4dev32.dll to a safe place in case you need it later.
We are tracking a similar bug in ADSK support and are wondering if you can try something to see if the crash goes away.
When you have a moment please locate the maya.env file. In Windows 7 it is located in "C:\Users\YOURUSERNAME\Documents\maya\2014-x64". Load the maya.env file with notepad or any other text editor. It will most likely be a blank file unless you have added something in the past. in the first available line add the line below save and launch Maya.