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Maya 2015 install fail.

36 REPLIES 36
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Message 1 of 37
damaggio
29179 Views, 36 Replies

Maya 2015 install fail.

Both at home and office,Maya try to install but after a while gives me this error.....Source File not found, Maya Entertainment Suite Win 64, precompiled Graphs\93437458-FD45-41D9-8F2E-8F2E-8B4F60CF9356.dll. Bifrost.

Verify that the file exists....

Seems like can't install Bifrost and entire installation Fails.

36 REPLIES 36
Message 21 of 37
pmegow
in reply to: damaggio

tried shutting off avast.  Fresh install.  still fails on the plugin I don't care about.  Never has it been this difficult to give someone money before.

Message 22 of 37
schwindelfrei
in reply to: pmegow

Shut off Avast and Windows Firewall. Then start the whole download process and install process. You can reenable Avast and Firewall when it is done. When you now open Maya 2015 and start working with the bifröst plug-in avast will tell you that its a virus. tell avast that its a false positive and that you know what you're doing and don't let the file be hidden away and you should be good to go. worked for me. Hope it helps.

Message 23 of 37
LuisGarcia16
in reply to: damaggio

im having the same problem with bifrost file -:( i really dont know what else should i do 😞

Message 24 of 37

you are my saviour.
Message 25 of 37

Is not possible to download ONLY the DLL lost (4.67G !) ?

 

 

Message 26 of 37
Giuseppe...1998
in reply to: lua.lopez

I LOVE YOU! Heart

Message 27 of 37
brettandhazel
in reply to: damaggio

Couldnt work it out, then I checked my Avast  Chest and there it was.

The DLL File the instal couldnt find.

Just Restore the file and press Retry or if u wana start again

Restart the pc 

Run install as Administrator or use the Autodesk Installer.

If you get the missing file prob again dont cancel just goto Avast chest and restore the fros file (.dll) and press retry!

 

Mince@FC

 

Message 28 of 37
mechanizzm
in reply to: damaggio

Go to your Avast quarantine virus chest on the Scan tab - at the bottom in blue - click, right click the file and hit restore - to the right location - or extract - again to the location it should be. I had to delete the BIN version before it would accept the .DLL file...which is what it should be.

Message 29 of 37
tommycslr15
in reply to: niallh

how, i don;t have avast but i got avast setup only. and i only got avira antivirus. and the autodesk maya 2015 still can't work , it only got autodesk aplication manager only.

Message 30 of 37
juan.castaneda
in reply to: mechanizzm

Tried the other solutions, of turning Avast off, etc., and didn't work.

Checked the Virus chest, restored, and boila!

Thanks!

 

--

1. Disable Avast

2. Open Avast

3. Go to Scan

4. In the bottom, look for "Quarantine (Virus Chest)"

5. See the 93497458... file, right click, "restore and add to exclusions"

--

Good luck!

-Juan J. www.virtusfilms.com

Message 31 of 37

Juan,  and everybody else...

 

The trick is to turn Avast off before running the install package.

When the package runs Avast quarantines the one file you need to complete the installation.

 

Thus you either run after halting Avast.

Or

Halting Avast then re-running the installation package.

Or, as you did

Going to the Virus Chest for the innocent file to complete the installation.

 

For everyone still scratching their heads the install package has two steps:-

 

1.  Extracts all installation files to a temporary area C:\ usually.

2.  Carries out the installation.

 

Avast interrupts the first step and snatches the one innocent file away.  So you either recover that file or halt Avast.

 

Once installation is complete Avast can be restarted.

 

Message 32 of 37

Yeah, figured as much. Thanks!

--
Ad Regnum Dei:
3-D, 2-D, Design Services: http://juanjc.virtusfilms.com
Virtus Films Studios: http://www.virtusfilms.com
Message 33 of 37
GhostRavenstorm
in reply to: menconi89

I've done all this and its still not working for me. I get the error at "Overall progress... 5 of 9 remaining."
Message 34 of 37
jad.beshara
in reply to: damaggio

hello guys,

 

I downloaded the student version as direct downoad from google Chrome. It's a 1.8 GB exe file. Opened it with autodesk download manager and says that it consiste multiple files...

Tried everything you said, still got the problem. Any ideas on how to solve the problem?

 

Thank you.

Message 35 of 37
lynn_zhang
in reply to: jad.beshara

Hi @jad.beshara Welcome to Autodesk Community!

 

You might need to try a different download method. Please disable your firewall and anti-virus programs, and re-download the software from our Virtual Agent (click on Download Links, choose product and version). Let us know if it works!





Lynn Zhang
Community Manager


Message 36 of 37
opha
in reply to: niallh

whats that avast ?

Message 37 of 37
malikhaseeb1466
in reply to: lua.lopez

i have followed the way you told and it continued installation but now when 4 out of 10 files are remaining it stucked and not processing forward !!! so can you please tell me about this that i should continue and wait for this or not ??

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