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Maya 2015 64-bit Student Version installs but Mental Ray does not install...

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Message 1 of 3
JS3D
674 Views, 2 Replies

Maya 2015 64-bit Student Version installs but Mental Ray does not install...

I have just installed Maya 2015 64-bit Student Version on my computer.

I am running Windows 7 64-bit Professional.

Maya 2015 installs but Mental Ray failed to install.

I have also installed 3ds Max 2015 64-bit Student Version on this same computer.

I have attached to this post a zip file called "Maya_Install_Logs_8_11_14.rar"

(I am unable to create a .zip because the Maya2015_x64_Install.log is too large for a .zip i.e. 65mb and only compresses down to 5 mb)

It contains:

Maya2015_x64_Install.log
Maya2015Setup.log
MentalRayPlugIn2015_x64_Install.log

Can you help me resolve this so that Mental Ray runs on Maya 2015.

2 REPLIES 2
Message 2 of 3
JS3D
in reply to: JS3D

Here is a post of the Maya2015Setup.log

//

2014/8/11:02:47:57    mcp    MCP1    === Setup started on MCP1 by mcp ===
2014/8/11:02:47:57    mcp    MCP1    Path_Length: 143
2014/8/11:02:47:57    mcp    MCP1    Current Directory C:\Autodesk\Autodesk_Maya_2015_R1_dlm
2014/8/11:02:47:57    mcp    MCP1    Launch
2014/8/11:02:47:57    mcp    MCP1    CommandLine            
2014/8/11:02:47:57    mcp    MCP1    Path_Length: 143
2014/8/11:02:47:57    mcp    MCP1    Current Directory C:\Users\mcp\AppData\Local\Temp\_AI6671.tmp
2014/8/11:02:48:02    mcp    MCP1    === Setup ended ===

2014/8/11:02:47:58    mcp    MCP1    === Setup started on MCP1 by mcp ===
2014/8/11:02:47:58    mcp    MCP1    Path_Length: 143
2014/8/11:02:47:58    mcp    MCP1    Current Directory C:\Users\mcp\AppData\Local\Temp\_AI6671.tmp
2014/8/11:02:47:58    mcp    MCP1    Launch
2014/8/11:02:48:02    mcp    MCP1    PageOpen    LaunchDialog        
2014/8/11:02:48:03    mcp    MCP1    PageOpen    LicenseDialog        
2014/8/11:02:48:05    mcp    MCP1    PageOpen    ProductSelectionDialog2        
2014/8/11:02:48:06    mcp    MCP1    PageOpen    LicenseDialog        
2014/8/11:02:48:08    mcp    MCP1    PageOpen    LaunchDialog        
2014/8/11:02:48:10    mcp    MCP1    PageOpen    LicenseDialog        
2014/8/11:02:48:26    mcp    MCP1    PageOpen    ProductSelectionDialog2        
2014/8/11:02:48:50    mcp    MCP1    PageOpen    FullProgressDialog        
2014/8/11:02:48:50    mcp    MCP1    Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\Autodesk_Maya_2015_R1_dlm\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/8/11:02:50:05    mcp    MCP1    Install    Microsoft Visual C++ 2012 Redistributable (x86)    Succeeded    
2014/8/11:02:50:05    mcp    MCP1    Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\Autodesk_Maya_2015_R1_dlm\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/8/11:02:51:12    mcp    MCP1    Install    Microsoft Visual C++ 2012 Redistributable (x64)    Succeeded    
2014/8/11:02:51:12    mcp    MCP1    Installing DirectX® Runtime: "C:\Autodesk\Autodesk_Maya_2015_R1_dlm\3rdParty\DirectX\DXSETUP.exe" /silent
2014/8/11:02:52:20    mcp    MCP1    Install    DirectX® Runtime    Succeeded    
2014/8/11:02:52:23    mcp    MCP1    Installing Autodesk® Maya® 2015:  TRANSFORMS="C:\Users\mcp\AppData\Local\Temp\_AI6671.tmp\x64\Maya\Maya-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Maya_2015_R1_dlm\" INSTALLDIR="C:\Program Files\Autodesk\Maya2015\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2014/8/11:03:02:35    mcp    MCP1    Install    Autodesk® Maya® 2015    Succeeded    
2014/8/11:03:22:17    mcp    MCP1    Install    Autodesk® Maya® 2015 SP2    Succeeded    
2014/8/11:03:22:17    mcp    MCP1    Installing mental ray® renderer for Autodesk® Maya® 2015:  TRANSFORMS="C:\Users\mcp\AppData\Local\Temp\_AI6671.tmp\x64\MentalRayPlugIn\MentalRayPlugIn2015-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_Maya_2015_R1_dlm\" INSTALLDIR="C:\Program Files\Autodesk\mentalrayForMaya2015\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2014/8/11:03:22:20    mcp    MCP1    Install    mental ray® renderer for Autodesk® Maya® 2015    Failed    Failure is ignored, Result=1618
2014/8/11:03:22:20    mcp    MCP1    Install    mental ray® renderer for Autodesk® Maya® 2015 SP2    Succeeded    
2014/8/11:03:22:22    mcp    MCP1    PageOpen    InstallCompleteDialog        
2014/8/11:03:22:46    mcp    MCP1    === Setup ended ===

//

Message 3 of 3
JS3D
in reply to: JS3D

Here is a post of the MentalRayPlugIn2015_x64_Install.log

//

 

=== Verbose logging started: 8/11/2014  3:22:17  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Users\mcp\AppData\Local\Temp\_AI6671.tmp\Setup.exe ===
MSI (c) (40:98) [03:22:17:812]: Resetting cached policy values
MSI (c) (40:98) [03:22:17:812]: Machine policy value 'Debug' is 0
MSI (c) (40:98) [03:22:17:812]: ******* RunEngine:
           ******* Product: C:\Autodesk\Autodesk_Maya_2015_R1_dlm\x64\MentalRayPlugIn\MentalRayPlugIn2015.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (40:98) [03:22:17:812]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (40:98) [03:22:20:823]: Failed to grab execution mutex. System error 258.
MSI (c) (40:98) [03:22:20:823]: Cloaking enabled.
MSI (c) (40:98) [03:22:20:823]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (40:98) [03:22:20:823]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (c) (40:98) [03:22:20:823]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (40:98) [03:22:20:823]: MainEngineThread is returning 1618
=== Verbose logging stopped: 8/11/2014  3:22:20 ===

MSI (s) (B4:70) [03:23:30:329]: User policy value 'DisableRollback' is 0
MSI (s) (B4:70) [03:23:30:329]: Machine policy value 'DisableRollback' is 0
MSI (s) (B4:70) [03:23:30:329]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (B4:70) [03:23:30:329]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (B4:70) [03:23:30:329]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (B4:70) [03:23:30:329]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (B4:70) [03:23:30:329]: Post-install cleanup: removing installer file 'C:\Windows\Installer\4345a7.msp'
MSI (s) (B4:70) [03:23:30:329]: Restoring environment variables
MSI (s) (B4:70) [03:23:30:345]: Lost connection to custom action server process. Attempting to regenerate.
MSI (s) (B4:70) [03:23:30:345]: Destroying RemoteAPI object.
MSI (s) (B4:AC) [03:23:30:345]: Custom Action Manager thread ending.

//

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