I accidentally deleted Maya folder...

[Anonymous]

Hi,

I was able to install Maya trial just fine and worked on it, couple of days back i accidentally deleted the folders of Maya, the problem i am having now is i cant reinstall it, while doing the reinstall i get the message

DMM Plugin for Maya 2012 x 64 v1.1.9

After getting this error i guessed may be somethings are installed already that’s why i am getting this error, now i manually deleted all the folders related to Maya, still it wont let me install

I am using windows 7, and the product i was checking is
Autodesk Maya Entertainment Creation Suite Premium 2012

Can anyone please help

Following is what i see in error log
2011/6/14:12:39:46 Dell DELL-PC === Setup started on DELL-PC by Dell ===
2011/6/14:12:39:46 Dell DELL-PC Launch
2011/6/14:12:40:07 Dell DELL-PC === Setup ended ===

2011/6/14:12:39:47 Dell DELL-PC === Setup started on DELL-PC by Dell ===
2011/6/14:12:39:47 Dell DELL-PC Launch
2011/6/14:12:40:07 Dell DELL-PC PageOpen LaunchDialog
2011/6/14:12:40:50 Dell DELL-PC PageOpen LicenseDialog
2011/6/14:12:40:53 Dell DELL-PC PageOpen ProductInfoDialog
2011/6/14:12:40:58 Dell DELL-PC PageOpen ProductSelectionDialog2
2011/6/14:12:41:50 Dell DELL-PC PageOpen FullProgressDialog
2011/6/14:12:41:50 Dell DELL-PC Installing DirectX® Runtime: E:\Autodesk\Maya_Entertainment_Creation_Suite_Premium_2012_English_
Japanese_64bit\3rdParty\DirectX\DXSETUP.exe /silent
2011/6/14:12:42:56 Dell DELL-PC Install DirectX® Runtime Succeeded
2011/6/14:12:42:56 Dell DELL-PC Installing Autodesk Composite 2012: INSTALLDIR="D:\Program Files\Autodesk\Composite 2012\” ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\Autodesk\Maya_Entertainment_Creation_Suite_Premium_2012_English_
Japanese_64bit\" FILESINUSETEXT="” REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2011/6/14:12:44:17 Dell DELL-PC Install Autodesk Composite 2012 Succeeded
2011/6/14:12:44:17 Dell DELL-PC Installing Autodesk® MatchMover™ 2012: INSTALLDIR="D:\Program Files\Autodesk\MatchMover2012\” ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\Autodesk\Maya_Entertainment_Creation_Suite_Premium_2012_English_
Japanese_64bit\" FILESINUSETEXT="” REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2011/6/14:12:44:38 Dell DELL-PC Install Autodesk® MatchMover™ 2012 Succeeded
2011/6/14:12:44:38 Dell DELL-PC Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x64): E:\Autodesk\Maya_Entertainment_Creation_Suite_Premium_2012_English_
Japanese_64bit\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe /q:a /T:C:\Windows\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Dell\AppData\Local\Temp\vcredist_x64_2005.log"” “
2011/6/14:12:44:54 Dell DELL-PC Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x64) Succeeded
2011/6/14:12:44:54 Dell DELL-PC Installing Autodesk® DirectConnect 2012: ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\Autodesk\Maya_Entertainment_Creation_Suite_Premium_2012_English_
Japanese_64bit\" FILESINUSETEXT="” REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2011/6/14:12:46:23 Dell DELL-PC Install Autodesk® DirectConnect 2012 Succeeded
2011/6/14:12:46:23 Dell DELL-PC Installing DMM: E:\Autodesk\Maya_Entertainment_Creation_Suite_Premium_2012_English_
Japanese_64bit\3rdParty\x64\DMM\SetupDmmPluginForMaya2012x64.exe
2011/6/14:12:46:32 Dell DELL-PC Install DMM Failed Failure is ignored, Result=2

I have deleted every registry & file related to autodesk and i am still getting the message that it is already installed

[Anonymous]

can anyone help please???

[AnthonyA]

Have you tried going into Control Panel and uninstalling Maya that way? I believe the unistallation process breaks connections and makes changes that manually deleting does not.

Have you also tried checking your recycle bin folder? Depending on how your preferences are configureed, files and folders you delete are first moved there, from where you can either restore or perminantly delete them.

I know there is a way to recover deleted files and folders that have been 'perminantly deleted', but can't remember how atm

[Anonymous]

Hi,

I went to the control panel and i don't see any auto desk application to uninstall, nothing in recycle bin either to restore

[digitalworkshop]

Hi shariyar,

Man, i have the SAME, exactly the same issue. I am not able to install MAYA 2012 and i get the same error. I tried and checked every solution possible. I turned off User account control(UAC). made sure that i am the ADMIN. even uninstalled .NET framework 4 and reinstalled it. Deleted the old registry accounts of previous autodesk installation but i am so frustrated and exhausted now. I just cant install MAYA and it gets disrupted at the same point and i get same errors as yours.

if you could find solution to your problem then please throw some light. I will be really obliged. I am waiting for your reply.please do answer.

thanks.

best regards,
Digitalworkshop

[JS3D]

I'm seeing that the last reply to this post was on 08-27-2011 01:57 AM.

That was 3 years ago.

Why has no one from Autodesk responded to this?

I'm having the same issue now where I manually deleted Maya 2013 from my PC and also manaully deleted the Autodesk entries in the registy in an attemtp to try to find a way to install 3ds Max 2013, but still I'm getting nothing but frustration and no answers.

As a result, 3ds Max is still not installed and I am unable to re-install Maya 2013 because when I run the Maya installer, it says that it's already installed, but it's not.

This frustration is unnecessary and the people at Autodesk need to take this into account when de-bugging and developing their software.

If users are going to have this much frustration with software, do not make the software available to users until issues like these are tested and resolved.

[FaMiLiArFrIeNd]

C:\Program Files (x86)\Common Files\Autodesk Shared\Uninstall Tool\R1\

put this into google url box and download the three files then run uninstaller. i had same problem and figured it out. when its finished, try installing maya again. if still all hope is lost personally i would delete all signs of maya or autodesk in the registry. good luck

[thebangbandit]

Run the repair tool it worked for me.
Its located in
"The place you extracted the installation files"/x64 or x86/Maya/Maya.msi
This may differ mine version is 2017.
Its should locate in somewhere like that