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Member
biowolves
Posts: 3
Registered: ‎09-16-2010

Freeze on splash screen

20 Views, 5 Replies
03-08-2012 01:38 PM
Hi,
I resently downloaded the student maya 2012 to my toshiba laptop and when I tried to run it after installation it comes up with the splash screen then freezes with "maya loading" in the bottom corner. Can anyone tell me how to fix this please?
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Valued Contributor
KeithGodsey
Posts: 101
Registered: ‎09-30-2011

Re: Freeze on splash screen

03-09-2012 06:15 PM in reply to: biowolves
Hi! Is your laptop on the qualified hardware list on this web site?
Sounds like it is not if the splash screen is all you get.

Cheers

Keith
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*Expert Elite* | Moderator
n8skow
Posts: 5,248
Registered: ‎10-06-2006

Re: Freeze on splash screen

03-15-2012 02:29 PM in reply to: biowolves
Maya is a bit particular on what video cards it gets along with, what laptop (model) do you have exactly?
http://usa.autodesk.com/maya/system-requirements/
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Member
biowolves
Posts: 3
Registered: ‎09-16-2010

Re: Freeze on splash screen

03-17-2012 10:35 AM in reply to: biowolves
Tochiba
Model name; satellite c660-1ld
Graphics card intel HD series (I think)
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*Expert Elite* | Moderator
n8skow
Posts: 5,248
Registered: ‎10-06-2006

Re: Freeze on splash screen

03-22-2012 07:24 AM in reply to: biowolves
Ah yes, according to these specs (http://uk.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?serv... your laptop does appear to have the IntelGMA graphics chip, which unfortunately is not supported by Maya.

You can experiment with rolling your graphics drivers back to previous versions, one at a time, (and possibly try dropping your display resolution and/or color depth) but ultimately you'll need a laptop with a higher-end graphics chip to have a good user experience with Maya.
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Member
biowolves
Posts: 3
Registered: ‎09-16-2010

Re: Freeze on splash screen

03-28-2012 06:12 AM in reply to: biowolves
Oh well :smileysad:
Thanks for all the help though :smileyvery-happy:
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