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Freeze on splash screen

5 REPLIES 5
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Message 1 of 6
Anonymous
229 Views, 5 Replies

Freeze on splash screen

Hi,
I resently downloaded the student maya 2012 to my toshiba laptop and when I tried to run it after installation it comes up with the splash screen then freezes with "maya loading" in the bottom corner. Can anyone tell me how to fix this please?
5 REPLIES 5
Message 2 of 6
KeithGodsey
in reply to: Anonymous

Hi! Is your laptop on the qualified hardware list on this web site?
Sounds like it is not if the splash screen is all you get.

Cheers

Keith
Message 3 of 6
n8skow
in reply to: Anonymous

Maya is a bit particular on what video cards it gets along with, what laptop (model) do you have exactly?
http://usa.autodesk.com/maya/system-requirements/
Message 4 of 6
Anonymous
in reply to: Anonymous

Tochiba
Model name; satellite c660-1ld
Graphics card intel HD series (I think)
Message 5 of 6
n8skow
in reply to: Anonymous

Ah yes, according to these specs (http://uk.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?serv... your laptop does appear to have the IntelGMA graphics chip, which unfortunately is not supported by Maya.

You can experiment with rolling your graphics drivers back to previous versions, one at a time, (and possibly try dropping your display resolution and/or color depth) but ultimately you'll need a laptop with a higher-end graphics chip to have a good user experience with Maya.
Message 6 of 6
Anonymous
in reply to: Anonymous

Oh well 😞
Thanks for all the help though 😄

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