after installing fusion 360, login window don't show up
insted message shows up
"You must log in to run this application. Do you want to exit the application ?
please help.
Hi
try to check the "Preferences" and "Network"the connections, if you have got any proxy our similer on your networks, settings.
Rishi Vadher
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Hi venkeysingh01,
Thanks for letting us know the problem.
Which version of OS are you running? Is it Windows 8? Could you check the system Date/Time to see if it’s correct? If it’s correct, you may firstly access https://accounts.autodesk.com and log-in, and then launch Fusion 360 to see if it works.
Hope it’s helpful.
Best Regards,
Hi, I don’t know if this the best solution, because is a bit radical but try to uninstall fusion then install again and delete the old versions that you may have, the install it again.
Uninstalling
1. Go to the Start Menu > Control Panel > Uninstall Programs.
2. Select the existing Autodesk Fusion 360 and/or Autodesk Sim 360 entries from the list and start the uninstaller.
3. Next select AdExDbManager and select Uninstall.
4. Upon completion of the uninstall program exit Control Panel.
Clearing your cache files
1. Launch Windows Explorer.
2. Navigate to: C:\Users\<username>\AppData\Local\Autodesk
3. Delete the following folder:
- Web Services
4. Next, navigate to: C:\Users\<username>\AppData\Local\Temp\Autodesk
5. Delete the following folders:
- Autodesk Fusion 360 and/or Autodesk Sim 360
- BrowserCache
- PLM360Cache
6. Now navigate to C:\Users\<username>\AppData\Roaming\Autodesk
7. Ensure the following folders have been deleted. If they haven’t, manually delete them.
- Autodesk Fusion 360 and/or Autodesk Sim 360
- MC3
- Neutron Platform
- Neutron Platform 1.0 (if present)
- NINVFUS (if present)
- NFORGE (if present)
- NSIM
Rishi Vadher
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