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New Member
longlens
Posts: 1
Registered: ‎04-04-2013
Accepted Solution

Fusion 360 install problem

660 Views, 17 Replies
04-04-2013 11:50 AM

When I try to install Fusion 360 from the link in the activation email (subject: Your Fusion 260 Account is Ready!), I get a dialog with

Unexpected Error

HTTP Error 403: Forbidden.
Please attach the file ".\streamer.log" to any problem reports before closing this dialog.

A search of my computer fails to find streamer.log.

I'd appreciate some help with this.

Thanks.

Mark Bohrer, MSEE
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New Member
cnewton82
Posts: 1
Registered: ‎04-04-2013

Re: Fusion 360 install problem

04-04-2013 01:15 PM in reply to: longlens

I am having the same issue.  

 

Using a MacBookPro with OSX 10.8.3.

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Board Manager
secorw
Posts: 21
Registered: ‎03-25-2013

Re: Fusion 360 install problem

04-04-2013 01:18 PM in reply to: cnewton82

We are working to fix this problem.  Can you please email fusion360beta@autodesk.com with your email addresses?  We can get an updated link sent out to you.

Will Secor
User Research

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Contributor
northsight
Posts: 11
Registered: ‎04-01-2013

Re: Fusion 360 install problem

04-05-2013 03:21 PM in reply to: longlens

So do I: File was downloaded on Tuesday. Installation today not possible. Also the Download-link in the Email is´nt valid anymore.

 

error.jpg

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Community Manager
jessica.t
Posts: 1,151
Registered: ‎02-28-2012

Re: Fusion 360 install problem

04-05-2013 04:16 PM in reply to: northsight

Hi Florian,

 

Welcome to the Discussion Forums! We're sorry to hear that you are experiencing installation issues. I will send you a fresh download link directly through private messaging here on the Forums.

 

You can check your private messages by clicking on the little envelope next to your profile name.

 

Thanks so much!

 

 

 

 



Jessica Thrasher
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Contributor
northsight
Posts: 11
Registered: ‎04-01-2013

Re: Fusion 360 install problem

04-06-2013 03:18 AM in reply to: jessica.t

Thank you very much for your Quick reply!! Installation is currently processing!

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New Member
Gekooo
Posts: 1
Registered: ‎04-02-2013

Re: Fusion 360 install problem

04-07-2013 03:25 AM in reply to: northsight

Hi, I have the same link problem!

I'm using win 7 x86

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New Member
kearn001
Posts: 1
Registered: ‎04-07-2013

Re: Fusion 360 install problem

04-07-2013 08:34 AM in reply to: longlens

I just get a blank page when I click the email link

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Community Manager
jessica.t
Posts: 1,151
Registered: ‎02-28-2012

Re: Fusion 360 install problem

04-08-2013 11:30 AM in reply to: Gekooo

Hello Vischio and welcome to the Discussion Forums!

 

I will send you a direct download link via private message in one moment.

 

Sorry for any confusion that this may have caused!



Jessica Thrasher
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Community Manager
jessica.t
Posts: 1,151
Registered: ‎02-28-2012

Re: Fusion 360 install problem

04-08-2013 11:33 AM in reply to: kearn001

Hi Mark!

 

So sorry for the broken link. I will send you a new one in a private message.

 

Thank you for your patience and welcome to the Discussion Forums!



Jessica Thrasher
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