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Active Member
bjorn.syse
Posts: 6
Registered: ‎01-23-2006

Re: Can't install Fusion 360.

07-08-2013 04:49 AM in reply to: philip.s

Hi Philip

 

It's directed to use "an automatic configuration script".  A .pac-script.

 

Best regards

 

- björn

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Community Manager
jessica.t
Posts: 1,156
Registered: ‎02-28-2012

Re: Can't install Fusion 360.

07-09-2013 10:30 AM in reply to: bjorn.syse

Hi Bjorn,

 

Thanks for your patience as we researched your issue.

 

As a work around, you may reconfigure your browser to a static proxy. But be sure to do this with caution because if not done correctly, your use of other Autodesk websites could be affected.

 

Another solution would be to set a special "http_proxy" environment variable to point the proxy server which will allow the use of a static proxy server only for the streamer.  

 

However; the streamer as packaged doesn't inherit system environment variables.  Therefore, you must install with the “getfusion.bat” file in the attached zip (there are two files, you only launch one, but both need to be extracted).

 

Please let me know if these solutions work for you!



Jessica Thrasher
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Active Member
bjorn.syse
Posts: 6
Registered: ‎01-23-2006

Re: Can't install Fusion 360.

07-10-2013 04:59 AM in reply to: jessica.t
Thank you for the actual support! I wasn't expecting someone really trying to investigate my problem.

It seems using a static proxy solved the problem. Thank you!

Best regards

- Björn
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Community Manager
jessica.t
Posts: 1,156
Registered: ‎02-28-2012

Re: Can't install Fusion 360.

07-10-2013 09:32 AM in reply to: bjorn.syse

You're welcome! Glad to hear that worked for you, Bjorn!

 

We're here to help anyway we can to get our skilled users up and running :smileyhappy:

 

For the future, be sure to mark posts as solutions that resolve your issue so that others can find it if they are experiencing the same problem.

 

Thank you!



Jessica Thrasher
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Active Member
ivanfarkas
Posts: 9
Registered: ‎06-07-2010

Re: Can't install Fusion 360.

12-19-2013 02:31 PM in reply to: jessica.t

I have the same problem. Where do I get the getfusion.bat file? Thx, Ivan

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Community Manager
jessica.t
Posts: 1,156
Registered: ‎02-28-2012

Re: Can't install Fusion 360.

12-19-2013 03:32 PM in reply to: ivanfarkas

Hi Ivan,

 

Have you tried setting your proxy to static?



Jessica Thrasher
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Active Member
ivanfarkas
Posts: 9
Registered: ‎06-07-2010

Re: Can't install Fusion 360.

12-19-2013 03:37 PM in reply to: jessica.t

I setup the HTTP_PROXY HTTPS_PROXY environment variables. No success.

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Community Manager
jessica.t
Posts: 1,156
Registered: ‎02-28-2012

Re: Can't install Fusion 360.

12-19-2013 04:25 PM in reply to: ivanfarkas

Good to know, Ivan, thanks!

 

Attached is the zip file you need. One of our awesome developers just forwarded it to me :smileyhappy:

 

Please let me know if this resolves your issue.

 

Thanks!



Jessica Thrasher
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Active Member
ivanfarkas
Posts: 9
Registered: ‎06-07-2010

Re: Can't install Fusion 360.

12-19-2013 04:30 PM in reply to: jessica.t

Here is the error message and the log.

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Community Manager
jessica.t
Posts: 1,156
Registered: ‎02-28-2012

Re: Can't install Fusion 360.

12-20-2013 09:33 AM in reply to: ivanfarkas

Hi Ivan!

 

Thanks for the additional log information. Did the zip file resolve your issue? Please let me know if you need any additional assistance.

 

Thank you!



Jessica Thrasher
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