Thanks for your patience as we researched your issue.
As a work around, you may reconfigure your browser to a static proxy. But be sure to do this with caution because if not done correctly, your use of other Autodesk websites could be affected.
Another solution would be to set a special "http_proxy" environment variable to point the proxy server which will allow the use of a static proxy server only for the streamer.
However; the streamer as packaged doesn't inherit system environment variables. Therefore, you must install with the “getfusion.bat” file in the attached zip (there are two files, you only launch one, but both need to be extracted).
Please let me know if these solutions work for you!
It seems using a static proxy solved the problem. Thank you!
You're welcome! Glad to hear that worked for you, Bjorn!
We're here to help anyway we can to get our skilled users up and running
For the future, be sure to mark posts as solutions that resolve your issue so that others can find it if they are experiencing the same problem.
Good to know, Ivan, thanks!
Attached is the zip file you need. One of our awesome developers just forwarded it to me
Please let me know if this resolves your issue.
Thanks for the additional log information. Did the zip file resolve your issue? Please let me know if you need any additional assistance.