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automatic power shutoff on computer while working in Autocad Lddi

22 REPLIES 22
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Message 1 of 23
Anonymous
837 Views, 22 Replies

automatic power shutoff on computer while working in Autocad Lddi

Have several (5+) new identical computers...Upon loading Autocad.... 2 of the crash about 1 a day SPECIFICALLY while in Autocad, but not a particular function or command per se......ANY IDEAS....AUTOCAD related OR HARDWARE?????
22 REPLIES 22
Message 2 of 23
Anonymous
in reply to: Anonymous

My first stab in the dark for problems such as these is
upgrade your video drivers.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
Have
several (5+) new identical computers...Upon loading Autocad.... 2 of the crash
about 1 a day SPECIFICALLY while in Autocad, but not a particular function or
command per se......ANY IDEAS....AUTOCAD related OR
HARDWARE?????
Message 3 of 23
Anonymous
in reply to: Anonymous

That (installing appropriate video drivers) will
also be my first, as well as second, third and so on stabs.  Make sure you
have appropriate drivers for your OS.  Sometimes you have video drivers
installed for the wrong operating system especially if OS was
upgraded.

 

Thanks,

Misha


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

My first stab in the dark for problems such as these is
upgrade your video drivers.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
Have
several (5+) new identical computers...Upon loading Autocad.... 2 of the
crash about 1 a day SPECIFICALLY while in Autocad, but not a particular
function or command per se......ANY IDEAS....AUTOCAD related OR
HARDWARE?????
Message 4 of 23
Anonymous
in reply to: Anonymous

As another idea to the above first fixes, HEAT build-up in your case (if the
PCs restart not just close out of AutoCAD).

If AutoCAD just disappears without a trace while a user is in it, no
warning, no error message, no nothing, post back with OS, Server OS and
network file access details.

--
Dean Saadallah
Add-on products for LT
http://www.pendean.com/lt
--
Message 5 of 23
Anonymous
in reply to: Anonymous

No Blaster virus ?


"Dean Saadallah" wrote in message
news:A50DB8A678AC3D15FAA0C7631D4E334C@in.WebX.maYIadrTaRb...
> As another idea to the above first fixes, HEAT build-up in your case (if
the
> PCs restart not just close out of AutoCAD).
>
> If AutoCAD just disappears without a trace while a user is in it, no
> warning, no error message, no nothing, post back with OS, Server OS and
> network file access details.
>
> --
> Dean Saadallah
> Add-on products for LT
> http://www.pendean.com/lt
> --
>
>
Message 6 of 23
Anonymous
in reply to: Anonymous

I have hard time believing a simple video card driver is causing your
computer to shut off, unless it does something with regulating
voltage.

If your computer is shutting down - as in, you have no power at all -
it sounds like a heat-related issue related to stress. check the BIOS
settings to see if the temperature tripwire is set too low. Definitely
hardware related.

If that doesn't do the trick, I would run a few benchmarks that strain
the system, particularly the video subsystem if it's a high end rig.

If you are getting dropped out of AutoCAD back to the desktop, then
it's most likely software (driver) related.

Matt
mstachoni@comcast.net
mstachoni@bhhtait.com

On Mon, 25 Aug 2003 11:59:13 -0700, viaj wrote:

>Have several (5+) new identical computers...Upon loading Autocad.... 2 of the crash about 1 a day SPECIFICALLY while in Autocad, but not a particular function or command per se......ANY IDEAS....AUTOCAD related OR HARDWARE?????
Message 7 of 23
Anonymous
in reply to: Anonymous

is the whole system actually turning off and on or is the monitor just going
black? If the monitor is the only thing then it might just be the video
card. Been there and done that with the wrong driver.


"Matt Stachoni" wrote in message
news:ul0lkvkvaibcnrarvr0ueq1f61396fq9dk@4ax.com...
> I have hard time believing a simple video card driver is causing your
> computer to shut off, unless it does something with regulating
> voltage.
>
> If your computer is shutting down - as in, you have no power at all -
> it sounds like a heat-related issue related to stress. check the BIOS
> settings to see if the temperature tripwire is set too low. Definitely
> hardware related.
>
> If that doesn't do the trick, I would run a few benchmarks that strain
> the system, particularly the video subsystem if it's a high end rig.
>
> If you are getting dropped out of AutoCAD back to the desktop, then
> it's most likely software (driver) related.
>
> Matt
> mstachoni@comcast.net
> mstachoni@bhhtait.com
>
> On Mon, 25 Aug 2003 11:59:13 -0700, viaj wrote:
>
> >Have several (5+) new identical computers...Upon loading Autocad.... 2 of
the crash about 1 a day SPECIFICALLY while in Autocad, but not a particular
function or command per se......ANY IDEAS....AUTOCAD related OR
HARDWARE?????
>
Message 8 of 23
Anonymous
in reply to: Anonymous

Let me add a few bits of info....
The whole system does a shutdown & reboot....YES reboot AND no forewarning...the machines are ridiculously fast so this isn't as cumbersome as the info/work lost...it would be more cumbersome though to set auto save any lower than 10minutes which is a drag in itself when your in lddi doing alignments or profiles that have to access the database files and pull from a server......
Hardware was my 1st inclination also....motherboard to be specific...I think the "straining" the video card is a good idea, any suggestions on what prog to use????? Vid cards are a g440mx geforce...
Turning off secondary SW like norton and outlook was tried to no avail.....trying now---> turning off all SW & CMOS power, standby, and shutoff features......We'll see.....
Was just checking and giving a heads up in re: if there were any Acad and/or driver problems...
Motherboard or RAM...seems the likely....no particular function was being utilized necessarily though Autocad was running or being used.... fresh Windows2000 installs with just MS office apps and Autocad.....remember this only has happened to 2 machines out of 5-7 identical machines that were aware of......all being used most working hours, i did walk away for 10min and upon coming back i found the darn thing rebooting....?????

ANY IDEAS???? HW OR SW?????
Message 9 of 23
Anonymous
in reply to: Anonymous

Shutting down and rebooting is the default behavior for Windows 2000 and
later OS versions after fatal crashes (formerly the Blue Screen of Death)

Check your event viewer for error messages. And try to update your
video drivers. That seems like the consensus anyway.

Cheers,
CMF

viaj wrote:
> Let me add a few bits of info....
> The whole system does a shutdown & reboot....YES reboot AND no
> forewarning...the machines are ridiculously fast so this isn't as
> cumbersome as the info/work lost...it would be more cumbersome though to
> set auto save any lower than 10minutes which is a drag in itself when
> your in lddi doing alignments or profiles that have to access the
> database files and pull from a server......
> Hardware was my 1st inclination also....motherboard to be specific...I
> think the "straining" the video card is a good idea, any suggestions on
> what prog to use????? Vid cards are a g440mx geforce...
> Turning off secondary SW like norton and outlook was tried to no
> avail.....trying now---> turning off all SW & CMOS power, standby, and
> shutoff features......We'll see.....
> Was just checking and giving a heads up in re: if there were any Acad
> and/or driver problems...
> Motherboard or RAM...seems the likely....no particular function was
> being utilized necessarily though Autocad was running or being used....
> fresh Windows2000 installs with just MS office apps and
> Autocad.....remember this only has happened to 2 machines out of 5-7
> identical machines that were aware of......all being used most working
> hours, i did walk away for 10min and upon coming back i found the darn
> thing rebooting....?????
>
> ANY IDEAS???? HW OR SW?????
>
Message 10 of 23
Anonymous
in reply to: Anonymous

I had this problem with a new machine that I built 3 months ago, the culprit
turned out to be a bad motherboard, I replaced it through RMA and the
replacement board works fine
Message 11 of 23
Anonymous
in reply to: Anonymous

I had this problem, the solution was switching the
memory.

 

 

lenny

 



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">Let
me add a few bits of info....
The whole system does a shutdown &
reboot....YES reboot AND no forewarning...the machines are ridiculously fast
so this isn't as cumbersome as the info/work lost...it would be more
cumbersome though to set auto save any lower than 10minutes which is a drag in
itself when your in lddi doing alignments or profiles that have to access the
database files and pull from a server......
Hardware was my 1st
inclination also....motherboard to be specific...I think the "straining" the
video card is a good idea, any suggestions on what prog to use????? Vid cards
are a g440mx geforce...
Turning off secondary SW like norton and outlook
was tried to no avail.....trying now---> turning off all SW & CMOS
power, standby, and shutoff features......We'll see.....
Was just checking
and giving a heads up in re: if there were any Acad and/or driver problems...

Motherboard or RAM...seems the likely....no particular function was being
utilized necessarily though Autocad was running or being used.... fresh
Windows2000 installs with just MS office apps and Autocad.....remember this
only has happened to 2 machines out of 5-7 identical machines that were aware
of......all being used most working hours, i did walk away for 10min and upon
coming back i found the darn thing rebooting....?????

ANY IDEAS???? HW OR SW?????

Message 12 of 23
Anonymous
in reply to: Anonymous

Vjaj,

Your system is set to automatically reboot when a system crash occurs,
making a diagnosis impossible.

The problem can be better analysed by changing how Windows deals with
blue screens. The default is to simply reboot, which is #9 on the
stupidest Windows design errors list. I wonder how many others went
looking for hardware issues when the blue screen info would have
correctly pointed them to the right solution in seconds.

R/C on My Computer, Advanced, Startup and Recovery tab; uncheck
Automatically Reboot, and set the memory dump to None.

Now, when the machine crashes, it will give you a Blue Screen of
Death. Record the cause of the crash as well as the four hexadecimal
numbers inside the parentheses.

Matt
mstachoni@comcast.net
mstachoni@bhhtait.com




On Mon, 25 Aug 2003 16:29:04 -0700, viaj wrote:

>Let me add a few bits of info....

>The whole system does a shutdown & reboot....YES reboot AND no forewarning...the machines are ridiculously fast so this isn't as cumbersome as the info/work lost...it would be more cumbersome though to set auto save any lower than 10minutes which is a drag in itself when your in lddi doing alignments or profiles that have to access the database files and pull from a server......

>Hardware was my 1st inclination also....motherboard to be specific...I think the "straining" the video card is a good idea, any suggestions on what prog to use????? Vid cards are a g440mx geforce...

>Turning off secondary SW like norton and outlook was tried to no avail.....trying now---> turning off all SW & CMOS power, standby, and shutoff features......We'll see.....

>Was just checking and giving a heads up in re: if there were any Acad and/or driver problems...

>Motherboard or RAM...seems the likely....no particular function was being utilized necessarily though Autocad was running or being used.... fresh Windows2000 installs with just MS office apps and Autocad.....remember this only has happened to 2 machines out of 5-7 identical machines that were aware of......all being used most working hours, i did walk away for 10min and upon coming back i found the darn thing rebooting....?????

ANY IDEAS???? HW OR SW?????

Message 13 of 23
Anonymous
in reply to: Anonymous

Matt,

Do you have a book or other info that explains those codes?

A lot of my blue screen woes came from using the "latest" Nvidia drivers.
That stopped when I took a step backward to one that was older but still
better then the basic Acad approved ancient driver.

Currently I am not having those blue screens.....famous last words...always
a trigger for the next blue screen.

Jack Talsky



"Matt Stachoni" wrote in message
news:35mlkvoubgu3fnfesfa1meaq831og3ahnb@4ax.com...
> Vjaj,
>
> Your system is set to automatically reboot when a system crash occurs,
> making a diagnosis impossible.
>
> The problem can be better analysed by changing how Windows deals with
> blue screens. The default is to simply reboot, which is #9 on the
> stupidest Windows design errors list. I wonder how many others went
> looking for hardware issues when the blue screen info would have
> correctly pointed them to the right solution in seconds.
>
> R/C on My Computer, Advanced, Startup and Recovery tab; uncheck
> Automatically Reboot, and set the memory dump to None.
>
> Now, when the machine crashes, it will give you a Blue Screen of
> Death. Record the cause of the crash as well as the four hexadecimal
> numbers inside the parentheses.
>
> Matt
> mstachoni@comcast.net
> mstachoni@bhhtait.com
>
>
>
>
> On Mon, 25 Aug 2003 16:29:04 -0700, viaj wrote:
>
> >Let me add a few bits of info....

> >The whole system does a shutdown & reboot....YES reboot AND no
forewarning...the machines are ridiculously fast so this isn't as cumbersome
as the info/work lost...it would be more cumbersome though to set auto save
any lower than 10minutes which is a drag in itself when your in lddi doing
alignments or profiles that have to access the database files and pull from
a server......

> >Hardware was my 1st inclination also....motherboard to be specific...I
think the "straining" the video card is a good idea, any suggestions on what
prog to use????? Vid cards are a g440mx geforce...

> >Turning off secondary SW like norton and outlook was tried to no
avail.....trying now---> turning off all SW & CMOS power, standby,
and shutoff features......We'll see.....

> >Was just checking and giving a heads up in re: if there were any Acad
and/or driver problems...

> >Motherboard or RAM...seems the likely....no particular function was being
utilized necessarily though Autocad was running or being used.... fresh
Windows2000 installs with just MS office apps and Autocad.....remember this
only has happened to 2 machines out of 5-7 identical machines that were
aware of......all being used most working hours, i did walk away for 10min
and upon coming back i found the darn thing rebooting....?????

ANY
IDEAS???? HW OR SW?????
>

Message 14 of 23
Anonymous
in reply to: Anonymous

I too would like the codes. I've never been able to get any answers to what
most of them mean by any technical support people, Microsoft or otherwise.
If you say it only takes seconds, please enlighten us. Thanks.
"Matt Stachoni" wrote in message
news:35mlkvoubgu3fnfesfa1meaq831og3ahnb@4ax.com...
> Vjaj,
>
> Your system is set to automatically reboot when a system crash occurs,
> making a diagnosis impossible.
>
> The problem can be better analysed by changing how Windows deals with
> blue screens. The default is to simply reboot, which is #9 on the
> stupidest Windows design errors list. I wonder how many others went
> looking for hardware issues when the blue screen info would have
> correctly pointed them to the right solution in seconds.
>
> R/C on My Computer, Advanced, Startup and Recovery tab; uncheck
> Automatically Reboot, and set the memory dump to None.
>
> Now, when the machine crashes, it will give you a Blue Screen of
> Death. Record the cause of the crash as well as the four hexadecimal
> numbers inside the parentheses.
>
> Matt
> mstachoni@comcast.net
> mstachoni@bhhtait.com
>
>
>
>
> On Mon, 25 Aug 2003 16:29:04 -0700, viaj wrote:
>
> >Let me add a few bits of info....

> >The whole system does a shutdown & reboot....YES reboot AND no
forewarning...the machines are ridiculously fast so this isn't as cumbersome
as the info/work lost...it would be more cumbersome though to set auto save
any lower than 10minutes which is a drag in itself when your in lddi doing
alignments or profiles that have to access the database files and pull from
a server......

> >Hardware was my 1st inclination also....motherboard to be specific...I
think the "straining" the video card is a good idea, any suggestions on what
prog to use????? Vid cards are a g440mx geforce...

> >Turning off secondary SW like norton and outlook was tried to no
avail.....trying now---> turning off all SW & CMOS power, standby,
and shutoff features......We'll see.....

> >Was just checking and giving a heads up in re: if there were any Acad
and/or driver problems...

> >Motherboard or RAM...seems the likely....no particular function was being
utilized necessarily though Autocad was running or being used.... fresh
Windows2000 installs with just MS office apps and Autocad.....remember this
only has happened to 2 machines out of 5-7 identical machines that were
aware of......all being used most working hours, i did walk away for 10min
and upon coming back i found the darn thing rebooting....?????

ANY
IDEAS???? HW OR SW?????
>

Message 15 of 23
Anonymous
in reply to: Anonymous

While still using NT 4.0 sp6a I had continual problems with BSODs when using
autocad. Our IS dept. tried replacing the video card and then the
motherboard. Twice! I finally solved the problem by finding video drivers
that worked. This is why I always mention this as a potential source of
problems. It isn't always the case but people have replied to posts that it
has solved the problem a few times. Since driver conflicts are one of the
major causes of BSODs I always think it's a good thing to take a look at
them. Not always the solution but easier that replacing the motherboard.


Allen

"Matt Stachoni" wrote in message
news:ul0lkvkvaibcnrarvr0ueq1f61396fq9dk@4ax.com...
> I have hard time believing a simple video card driver is causing your
> computer to shut off, unless it does something with regulating
> voltage.
>
> If your computer is shutting down - as in, you have no power at all -
> it sounds like a heat-related issue related to stress. check the BIOS
> settings to see if the temperature tripwire is set too low. Definitely
> hardware related.
>
> If that doesn't do the trick, I would run a few benchmarks that strain
> the system, particularly the video subsystem if it's a high end rig.
>
> If you are getting dropped out of AutoCAD back to the desktop, then
> it's most likely software (driver) related.
>
> Matt
> mstachoni@comcast.net
> mstachoni@bhhtait.com
>
Message 16 of 23
Anonymous
in reply to: Anonymous

Here's a couple of sites I've used for BSOD error messages, maybe Matt has
something a little more concise

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/windows2000pro/reskit/part7/proch33.asp
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/w2kmsgs/6077.asp


--

Rick Moore
Barnes Gromatzky Kosarek Architects
(512) 476 7133
(512) 478 2624 FAX
www.bgkarchitects.com
Message 17 of 23
Anonymous
in reply to: Anonymous

Thanks buddy! I'll check them out.
"Rick Moore" wrote in message
news:B99681CED38E1CE238C16926AD59B58D@in.WebX.maYIadrTaRb...
> Here's a couple of sites I've used for BSOD error messages, maybe Matt has
> something a little more concise
>
>
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechn
ol/windows2000pro/reskit/part7/proch33.asp
>
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/w2kmsgs/607
7.asp
>
>
> --
>
> Rick Moore
> Barnes Gromatzky Kosarek Architects
> (512) 476 7133
> (512) 478 2624 FAX
> www.bgkarchitects.com
>
>
Message 18 of 23
Anonymous
in reply to: Anonymous

This sounds like a overheating or a power supply
issue to me.

 

What is the complete computer spec and what type of
power supply are you running?

An inadequate power supply is a common cause
of random reboots.

 

(Sorry if this has already been covered, just
skimmed the other posts)


--
Paul Houlker
Rimex Supply
Ltd
www.rimex.com
Message 19 of 23
Anonymous
in reply to: Anonymous

Do a Google search on STOP and the hexadecimal number of the Stop
error. You can generally use shortcut notation for the 8-digit number,
e.g. 0x0000007C = 0x7C. It doesn't take long to find the codes. It's
imperative that you write down the parameters to the STOP error - the
four hex numbers inside the parentheses. Also, look for drivers names.

For nVidia cards, you usually see something like NV4_mini.sys, which
is nVidia's miniport video driver. I've had this pop up several times
on buggy driver versions.

I haven't checked my Favorites, but I know Microsoft has several pages
on STOP code errors. These are software diagnostic codes that are
developed for a reason. It's not like Windows makes this stuff up as
it goes along

Matt
mstachoni@comcast.net
mstachoni@bhhtait.com

On Tue, 26 Aug 2003 04:55:07 -0700, "Jonnie"
wrote:

>I too would like the codes. I've never been able to get any answers to what
>most of them mean by any technical support people, Microsoft or otherwise.
>If you say it only takes seconds, please enlighten us. Thanks.
>"Matt Stachoni" wrote in message
Message 20 of 23
Anonymous
in reply to: Anonymous

viaj typed:
>YES reboot AND no forewarning...

Lenny typed:
>I had this problem, the solution was switching the memory.

i had the same problem, viaj, and it ended up being the memory... i had
recently added a 512 RAM stick you my mobo, which already had a 512 stick...
without notice, my system would reboot while doing misc. tasks.... i'd say
take out a RAM stick if you have 2 of them in there, or replace the one that
is in there... give it a shot, you have nothing to lose, except a little
time and money... 🙂

let us know what happens, and what the problem was... thanks!

--
§teve-O ®

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