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I purchased the latest version of sketchbook pro a couple of weeks ago, it worked great until I bought my cintiq 13hd. Everything is great except the eye dropper will not pick the correct colour. The more complex my illustration is the worse the eye dropper is, it doesn't select the colour I want but selects a different colour that I am already using somewhere else in my illustration. This is really annoying as I need to use the eye dropper
>>>...until I bought my cintiq 13hd...<<< Sounds like your pen is not correctly calibrated on the device: there is no software fix for it, your hardware must work better.
It is calibrated corectly, the cintiq acts as a second monitor so I can see exactly where the the pen is selecting...this only happens in sketchbook, and when I restart the program it seems to work for a while but then it starts acting up again until I do another restart...
![Autodesk Design & Make Report](https://forums.autodesk.com/t5/image/serverpage/image-id/1350519iCB55845EBFC43016/image-size/large?v=v2&px=999" "Autodesk Design & Make Report")