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Kk5hy
Posts: 5
Registered: ‎03-05-2013
Message 1 of 9 (320 Views)

Quadro 4000 install problems in Alienware

320 Views, 8 Replies
03-05-2013 02:34 PM

Hi,
I'm trying to install a Quadro 4000 in an Alienware Aurora A03 pc
It has a Radeon HD6870 now.

When I install the Quadro and reboot, the pc shows the bios post but dosen't go any further. Then the display blanks out.

I tried to uninstall the AMD drivers first but that didn't do anything different.

The reason I'm trying to replace the card is we're using Autodesk Simulation software and it eiher is very slow or hangs.

 


Thanks for any help.
Jake

*Expert Elite*
DarrenP
Posts: 7,156
Registered: ‎09-13-2007
Message 2 of 9 (308 Views)

Re: Quadro 4000 install problems in Alienware

03-05-2013 03:35 PM in reply to: Kk5hy
have you contacted alienware?
Member
Kk5hy
Posts: 5
Registered: ‎03-05-2013
Message 3 of 9 (305 Views)

Re: Quadro 4000 install problems in Alienware

03-05-2013 04:41 PM in reply to: DarrenP
Yes, Alienware brought me to Dell and they said no one has called with this same problem so they couldn't help. Sent from my iPad Www.jhdtstockimages.com Video production for television and web
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stevev0983
Posts: 178
Registered: ‎11-05-2005
Message 4 of 9 (298 Views)

Re: Quadro 4000 install problems in Alienware

03-06-2013 04:12 AM in reply to: Kk5hy

Any time I even simply update video drivers, I go through a several step process and it always works ok. Assuming you can boot into safe mode, try this:

 

1) Download a pogram called "Driver Fusion" (it used to be called Drive Sweeper) from here: http://treexy.com/products/driver-fusion  and install it.

2) While in safe mode, use Driver Fusion to uninstall ALL AMD DISPLAY and nvidia DISPLAY drivers. ONLY do the display drivers, not the chipset. It will be obvious in the program.

3) Restart the computer. Boot back into safe mode if you have to.

4) Restart it again and install the Quadro drivers.

 

I honestly cannot tell you if this will solve your boot problem, but it may if it is conflicting video drivers that are hanging it up.

Member
Kk5hy
Posts: 5
Registered: ‎03-05-2013
Message 5 of 9 (294 Views)

Re: Quadro 4000 install problems in Alienware

03-06-2013 05:37 AM in reply to: stevev0983

Thanks for the replies.

 

The problems seems to be that it shows the bios screen and then locks up. It never gets past that to load any windows drivers. 

I can't even press F2 to get to the bios setup.

 

Distinguished Contributor
entropist
Posts: 123
Registered: ‎01-04-2010
Message 6 of 9 (287 Views)

Re: Quadro 4000 install problems in Alienware

03-06-2013 07:51 AM in reply to: Kk5hy

Did you remember to connect the extra power connectors to the card (usually 6 or 8 pin)?

 

Lacking that will cause a no post situation on most computers.

Member
Kk5hy
Posts: 5
Registered: ‎03-05-2013
Message 7 of 9 (281 Views)

Re: Quadro 4000 install problems in Alienware

03-06-2013 12:02 PM in reply to: entropist

Hi, Yes I plugged in the connector. I'm sending the card back for a replacement. It could be DOA.

 

 

Edited by
Discussion_Admin

 

 

 

Member
Viper227
Posts: 5
Registered: ‎11-07-2012
Message 8 of 9 (202 Views)

Re: Quadro 4000 install problems in Alienware

05-28-2013 04:52 AM in reply to: Kk5hy

Hi Jake,

 

Just curious if the issue with Quadro 4000 is now resolved? I have exactly similiar problem with my PC. A brand new Quadro 4000 was delieverd today to me but just like your case once I installed it, pc shows the bios post but dosen't go any further. Then the display blanks out.

 

Appreciate if you can let me know.

 

Member
Kk5hy
Posts: 5
Registered: ‎03-05-2013
Message 9 of 9 (184 Views)

Re: Quadro 4000 install problems in Alienware

05-28-2013 08:01 AM in reply to: Viper227

Hi,

No resolution. I returned the one I had because I thought maybe it was defective and they gave me another. 

Same results so I returned that one too. Still using the original card.

 

I guess the Alienware can't handle that card.

 

Jake

 

 

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