Does not matter

[Anonymous]

I know many MIS directors that have purchased upwards of a million dollars
through dell and still talk to India when there systems get problems. I
would also add that these systems were less than an hour drive from dells
home offices. Sure they do respond and do take care of there clients but
they are guilty of trying to first fix the problem as cheap as possible and
assume you may need to first talk to someone that will remind you to "plug
it in first". I do think dell deserves some bad publicity on the help
support simply because of the outsourcing. When people need help the last
thing people want to deal with is a language barrier. As if computer lingo
was not hard enough. It really was not a genius move by Dell.

[Anonymous]

Subject line says it all, "Does not matter."

Bottom line is $$$


"CB" wrote in message
news:5088189@discussion.autodesk.com...
I know many MIS directors that have purchased upwards of a million dollars
through dell and still talk to India when there systems get problems. I
would also add that these systems were less than an hour drive from dells
home offices. Sure they do respond and do take care of there clients but
they are guilty of trying to first fix the problem as cheap as possible and
assume you may need to first talk to someone that will remind you to "plug
it in first". I do think dell deserves some bad publicity on the help
support simply because of the outsourcing. When people need help the last
thing people want to deal with is a language barrier. As if computer lingo
was not hard enough. It really was not a genius move by Dell.