Green Building Studio

Reply
Member
olszanskik
Posts: 5
Registered: ‎07-23-2013
Message 1 of 10 (680 Views)

Problem with activation GBS

680 Views, 9 Replies
10-01-2013 03:14 AM

Hello,

I've an active student version of Revit Architecture 2012 and I need use GBS. But during registration Autodesk hasn't sent me validation email. I've checked my spam box etc., but I couldn't find it. Is there any other way to activate GBS? Or in which way Autodesk can send me this email again? Thank's for help:smileyhappy:

Community Manager
camilo.lemos
Posts: 915
Registered: ‎09-28-2011
Message 2 of 10 (672 Views)

Re: Problem with activation GBS

10-01-2013 04:53 AM in reply to: olszanskik

Hi olszanskik and welcome to the forums!

 

Have you followed all the steps on this document

 

When did you register for GBS? Was it a few minutes or a few hours before your post?

 

Thank you,



Camilo Lemos
Employee
mstein7484
Posts: 91
Registered: ‎03-16-2009
Message 3 of 10 (662 Views)

Re: Problem with activation GBS

10-01-2013 09:08 AM in reply to: olszanskik

Hello,

Can you post your email address? I will see if I can help you.

 

Marjorie

 



Marjorie Stein
QA Analyst
Green Building Studio
Autodesk, Inc.

bpa.team@autodesk.com
Member
olszanskik
Posts: 5
Registered: ‎07-23-2013
Message 4 of 10 (655 Views)

Re: Problem with activation GBS

10-01-2013 09:17 AM in reply to: olszanskik

It was a few days befor. My trial account will expire in 18 days. So it was about 12 days ago. My email adress: olszanskik@gmail.com Thanks for help:smileyhappy:

Employee
mstein7484
Posts: 91
Registered: ‎03-16-2009
Message 5 of 10 (648 Views)

Re: Problem with activation GBS

10-01-2013 11:01 AM in reply to: olszanskik

I verified that you are not registered as a GBS student user. You are only registered as a non-student users (which is only a trial account). You will need to follow the steps from the document attached within the comment posted by another participant in this thread.

 

Regards,

 



Marjorie Stein
QA Analyst
Green Building Studio
Autodesk, Inc.

bpa.team@autodesk.com
Employee
mstein7484
Posts: 91
Registered: ‎03-16-2009
Message 6 of 10 (644 Views)

Re: Problem with activation GBS

10-01-2013 11:19 AM in reply to: mstein7484

p.s. Have you created an Autodesk ID? That might also work. Go to: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=17837889&linkID=9240617#section6 for details.

 

Regards,



Marjorie Stein
QA Analyst
Green Building Studio
Autodesk, Inc.

bpa.team@autodesk.com
Member
olszanskik
Posts: 5
Registered: ‎07-23-2013
Message 7 of 10 (633 Views)

Re: Problem with activation GBS

10-02-2013 01:21 AM in reply to: olszanskik

Thank you for checking it. But now, I use my Autodesk ID to logging to GBS, and if I try to create another account (following the instruction) I get information that my ID is in use. Can I delete my GBS account and creat new?

Employee
mstein7484
Posts: 91
Registered: ‎03-16-2009
Message 8 of 10 (612 Views)

Re: Problem with activation GBS

10-03-2013 10:39 AM in reply to: olszanskik

Have you tried logging directly into Green Building Studio? It should work with your Autodesk Sign In. If you are able to do so, you will need to create a new GBS account.



Marjorie Stein
QA Analyst
Green Building Studio
Autodesk, Inc.

bpa.team@autodesk.com
Member
olszanskik
Posts: 5
Registered: ‎07-23-2013
Message 9 of 10 (606 Views)

Re: Problem with activation GBS

10-03-2013 11:37 PM in reply to: olszanskik

I'm logging into GBS using my Autodesk ID, but during creating new account there's a label Autodesk ID, and I get the information that my ID is already busy. Is there the way to deleting my account from GBS?

Employee
mstein7484
Posts: 91
Registered: ‎03-16-2009
Message 10 of 10 (600 Views)

Re: Problem with activation GBS

10-04-2013 09:34 AM in reply to: olszanskik

We have deleted your trial account. Please try again.

 

Regards,



Marjorie Stein
QA Analyst
Green Building Studio
Autodesk, Inc.

bpa.team@autodesk.com

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Ask the Community