Hello Marion,
I did understand about the one-time process, I'm sorry if I didn't communicate that properly. So, yes, I've done that and can open my old projects.
I think what's also happened here is that 2013 how outgrown my system. In 2012, I could save an image using Global Illumination - Ultimate 5"x7" @ 300dpi in just a few minutes, but in 2013, when I save an imag file using Global Illumination Interactive, it seems to hang and maxing out my CPU. I also noticed that I no longer have the Ratrace presets in 2013 like Global Illumination - Ultimate.
Some of my problem is going to also stem from my complete lack of knowledge in this area. I am a Photoshop/Illustrator/Premier/After Effects designer and was given Showcase to eliminate the need for hiring a photographer. Ideally, we would render everything in 3DS Max, but we don't have anyone on staff with that kind of experience.
Also, it was suggested to upgrade to SP2: I have done that.
Marion, thanks for your input and information. I appreciate you taking the time to assist me through these forums.
~E