Source-Sequence Viewer error

[Anonymous]

Hi all,

I'm having a problem to the viewing panel that cant preview dual view when I switch to Src-Seq.

Here's the attached pic for your reference, please advice.

Thank you~!

[BKM]

Try creating a new user.  That has worked or others in the past.

[Anonymous]

Hi, BKM

I've tried to create a New user with Smoke(FCP) shortcuts, the problem still the same.

[Robert.Adam]

Hi Andrew.

Does Tryptich view work properly or does it show the same issue?

Try hovering your mouse over the white left edge of the viewer. See if the mouse cursor turns into this:

If it does, try dragging that edge to the right and see if it uncovers the left viewer.

Normally the viewers should not completely overlap when you're resizing them, but there may have been a glitch.

If that doesn't solve the problem, uninstall and reintsall Smoke. Your projects will still be there.

Regards,

Robert.

[Anonymous]

Hi, Robert

The cursor doesn't turns into that icons. Here I screen cap the Triptch view for your reference, it having the same problem as well.

I think I will try to uninstall and see how it work.

Many thanks~!