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guneyvai
Posts: 2
Registered: ‎12-21-2010

Smoke Student Edition Problem

23 Views, 1 Replies
12-21-2010 12:33 PM
Yesterday I have downloaded and set up smoke.
It was workin fine. after a while 3rd or 4th opening
It started to crash. "quits unexpectedly" and never opened again.
It runs until the title intialising response then crashes. I ve checked the system everything works fine
in the system has anybody got any idea about this?
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Product Support
Robert.Adam
Posts: 2,608
Registered: ‎08-25-2010

Re: Smoke Student Edition Problem

12-22-2010 08:38 AM in reply to: guneyvai
Hi.

Please run the "system checker" app from the Applications/Autodesk/Smoke Common Utilities folde, and post the output here.

Please also start the Services Monitor from the same folder and let me know if any of the Status lights are not green. (it's ok if the ADLM one is not green, as you don't use a license server with the Student edition).

Lastly, please open the Console app from Applications/Utilities, keep it open and start Smoke. When Smoke crashes, take a look at the Console and post here any recent error messages you find there.

Regards,
Robert.
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