Media Hub on ext1 sp1

[julioleon]

Strange behaviour on Smoke Ext1 SP1: when surfing the media hub now you have to "doble double-click" each folder to see its contents.

[sebastien_leclercq]

Same here... Until I double click again, the preview window will keep giving me a "Loading..." message.

Very strange.

[Robert.Adam]

Hi guys.

I've tried this on my Mac today and wasn't able to reproduce the issue. The folders would open on normal double-click.

Try creating a new Smoke user and let me know if the problem still occurs.

Regards,

Robert.

[Anonymous]

If they're going to look at those lines of code can you ask them to make it a single click?

Nuke and resolve feel so much less cumbersome with single click navigation. It literally takes twice as long (or 4x if this is a bug) to open a folder in smoke.

I know the os blah blah but I seriously spend 99% if my life in the app I'm using be it smoke flame nuke or whatever and as a professional computer user I couldn't care less about conventions designed to avoid confusion for casual users.

Mike

[julioleon]

I couldnt explain the situation better. Will try the new user thing

[julioleon]

I tried creating a new user but still the same. I attached a movie showing what is going on. Running on a MBP.

[julioleon]

Here is the movie

[Anonymous]

exact the same problem here: uninstalled smoke ext 1, installed ext 1 sp1, new project and new user, go to mediahub, first doubleclick on a folder “loading...” and nothing... after a second click elsewhere in the window the list appears

[Anonymous]

I really miss the "single click" to navigate too. 

[BKM]

This all sounds like a refresh problem. Where the first click actually works but the UI is not updating. Possibly video card related and why Robert didn't see it.

[Robert.Adam · Accepted solution]

Well, looks like I'm getting it now too. I've also tried another Mac running an older OS (10.8.5) and the issue is present there as well.

I have logged a bug (BSPR-13546) and have added your names to it.

Best regards,

Robert.

[Anonymous]

If a bug like this makes it to release it makes me seriously worry about QC. I was going to skip this one anyway but can we PLEASE delay the release of 2015 an extra month and just check it before rushing it out the door?

[Anonymous]

so maybe we can collect infos, on wich mac hardware/osx version ext1 sp1 is running without the media hub bug?

thanks in advance.

[Robert.Adam]

Hi.

I believe this one affects all platforms and OS versions. We have reproduced it on several computers running various OS X versions.

The quick workaround is to click anywhere in the UI or press a key on your keyboard.

Note that the bug only occurs in 2013 Ext1 SP1. 2013 SP3 and Smoke 2015 are not affected.

Mike: we do thorough QA on our software, but it looks that we somehow let this one slip through the cracks.

Best regards,

Robert.