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Autodesk Flame 2012 SP1 Laggy when operating

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Message 1 of 7
Stompel
Observer
554 Views, 6 Replies
‎07-22-2014 08:05 AM
‎07-22-2014 08:05 AM

Autodesk Flame 2012 SP1 Laggy when operating

Hi Guys

 

We have a Autodesk Flame 2012.1 and its getting very laggy after time.

 

It will sometime just hang for about 10 seconds then respond again.

 

I have done the following:

 

Deleted the logs in the following folders:

 

/usr/discreet/logs

/usr/discreet/sw/logs

 

Does anyone have advice on what else I can check.

 

Thanks

 

 

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6 REPLIES 6
Message 2 of 7
Robert.Adam
Autodesk Support
in reply to: Stompel
‎07-22-2014 11:59 AM
‎07-22-2014 11:59 AM

Hi.

 

Have you tried restarting your workstation?

Does this only occur in a specific project, or in all projects (including a brand new project)?

 

When this happens again, I advise looking at the _app.log and _shell.log files in /usr/discreet/log. There could be messages hinting at what's creating these lags.

 

Best regards,

Robert.


Robert Adam
Program Manager
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Message 3 of 7
rgnbetts
Contributor
in reply to: Stompel
‎07-22-2014 08:05 PM
‎07-22-2014 08:05 PM

We had one of our Flare machines behaving very similarly recently. When we tried to manually run a VIC we could see that several machines were locking us up even after these machines had quit the software.

 

Removing the .ref files removed the locks and we could then run a long awated VIC.

 

It flagged quite a few lost frames that we deleted and since then we haven't had the machine hang.

Flame Artist
Fin Design & Effects
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Message 4 of 7
Stompel
Observer
in reply to: Robert.Adam
‎07-23-2014 01:34 AM
‎07-23-2014 01:34 AM

Hi

 

Thanks for the reply.

 

This happens in any window and we have restarted the Flame and it still happens.

 

I have uploaded the logs from this morning if you dont mind having a look.

 

Thanks

 

 

Preview file
135 KB
flame201211_Flame1_shell.log
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Message 5 of 7
Stompel
Observer
in reply to: rgnbetts
‎07-24-2014 02:55 AM
‎07-24-2014 02:55 AM

Thanks I will give this a bash!
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Message 6 of 7
Stompel
Observer
in reply to: Robert.Adam
‎07-24-2014 02:59 AM
‎07-24-2014 02:59 AM

Hi Robert

 

I have been going through the logs.

I m getting this error everyday.

Do you have any information regarding the error code.

 

Flame 2012.1 App LOG
Line 465: [error] 3278960688 error.C:110 07/24/14:09:09:33.045
Line 712: [error] 3278960688 error.C:110 07/24/14:09:13:10.368
Line 1224: [error] 3278960688 error.C:110 07/24/14:09:23:06.488
Line 1230: [error] 3278960688 error.C:110 07/24/14:09:23:14.388
Line 1250: [error] 3278960688 error.C:110 07/24/14:09:23:36.069
Line 1885: [error] 3278960688 error.C:110 07/24/14:09:36:42.472
Line 1891: [error] 3278960688 error.C:110 07/24/14:09:36:50.412
Line 1896: [error] 3278960688 error.C:110 07/24/14:09:36:58.652
Line 1911: [error] 3278960688 error.C:110 07/24/14:09:37:15.532
Line 2159: [error] 3278960688 error.C:110 07/24/14:09:49:56.312
Line 2205: [error] 3278960688 error.C:110 07/24/14:09:52:16.194
Line 2223: [error] 3278960688 error.C:110 07/24/14:09:52:50.495
Line 2248: [error] 3278960688 error.C:110 07/24/14:09:54:10.336
Line 2252: [error] 3278960688 error.C:110 07/24/14:09:54:17.416
Line 537: [error] 72337456 error.C:110 07/23/14:16:01:41.400
Line 572: [error] 72337456 error.C:110 07/23/14:16:02:58.543
Line 634: [error] 72337456 error.C:110 07/23/14:16:04:42.042
Line 675: [error] 72337456 error.C:110 07/23/14:16:05:44.884
Line 8983: [error] 72337456 error.C:110 07/23/14:16:08:04.024
Line 9109: [error] 72337456 error.C:110 07/23/14:16:09:22.764
Line 9236: [error] 72337456 error.C:110 07/23/14:16:11:15.884
Line 9694: [error] 72337456 error.C:110 07/23/14:16:22:07.007
Line 9874: [error] 72337456 error.C:110 07/23/14:16:24:45.866
Line 9879: [error] 72337456 error.C:110 07/23/14:16:25:04.046
Line 10033: [error] 72337456 error.C:110 07/23/14:16:28:42.209
Line 10173: [error] 72337456 error.C:110 07/23/14:16:31:14.409
Line 10200: [error] 72337456 error.C:110 07/23/14:16:31:56.949
Line 10204: [error] 72337456 error.C:110 07/23/14:16:32:05.849
Line 10243: [error] 72337456 error.C:110 07/23/14:16:35:00.848
Line 18926: [error] 72337456 error.C:110 07/23/14:16:37:35.808
Line 19000: [error] 72337456 error.C:110 07/23/14:16:40:28.809
Line 19140: [error] 72337456 error.C:110 07/23/14:16:44:25.348
Line 19277: [error] 72337456 error.C:110 07/23/14:16:51:55.248
Line 19457: [error] 72337456 error.C:110 07/23/14:16:57:01.847
Line 19488: [error] 72337456 error.C:110 07/23/14:16:58:09.127
Line 19504: [error] 72337456 error.C:110 07/23/14:16:59:41.207
Line 19512: [error] 72337456 error.C:110 07/23/14:17:00:34.627
Line 19523: [error] 72337456 error.C:110 07/23/14:17:01:40.847
Line 19529: [error] 72337456 error.C:110 07/23/14:17:02:16.467
Line 19559: [error] 72337456 error.C:110 07/23/14:17:03:28.027
Line 19585: [error] 72337456 error.C:110 07/23/14:17:04:49.886
Line 19589: [error] 72337456 error.C:110 07/23/14:17:05:28.886
Line 19600: [error] 72337456 error.C:110 07/23/14:17:06:10.066
Line 19808: [error] 72337456 error.C:110 07/23/14:17:16:48.828
Line 19850: [error] 72337456 error.C:110 07/23/14:17:17:07.768
Line 19860: [error] 72337456 error.C:110 07/23/14:17:17:16.948
Line 20132: [error] 72337456 error.C:110 07/23/14:17:28:30.707
Line 20158: [error] 72337456 error.C:110 07/23/14:17:28:58.127
Line 20184: [error] 72337456 error.C:110 07/23/14:17:32:14.827
Line 20189: [error] 72337456 error.C:110 07/23/14:17:32:19.607
Line 20203: [error] 72337456 error.C:110 07/23/14:17:37:22.886
Line 20225: [error] 72337456 error.C:110 07/23/14:17:39:34.286
Line 43953: [error] 72337456 error.C:110 07/23/14:18:44:59.141
Line 44135: [error] 72337456 error.C:110 07/23/14:18:52:04.800
Line 258: [error] 1391724592 error.C:110 07/23/14:13:24:15.147
Line 6169: [error] 1391724592 error.C:110 07/23/14:13:52:47.744
Line 6455: [error] 1391724592 error.C:110 07/23/14:13:57:57.725
Line 6641: [error] 1391724592 error.C:110 07/23/14:14:03:20.944
Line 6717: [error] 1391724592 error.C:110 07/23/14:14:06:15.564
Line 6891: [error] 1391724592 error.C:110 07/23/14:14:09:25.344
Line 7038: [error] 1391724592 error.C:110 07/23/14:14:12:53.544
Line 7166: [error] 1391724592 error.C:110 07/23/14:14:16:24.823
Line 7525: [error] 1391724592 error.C:110 07/23/14:14:29:12.403
Line 7549: [error] 1391724592 error.C:110 07/23/14:14:30:27.903
Line 7589: [error] 1391724592 error.C:110 07/23/14:14:31:16.184
Line 7919: [error] 1391724592 error.C:110 07/23/14:14:40:38.924
Line 7933: [error] 1391724592 error.C:110 07/23/14:14:41:33.984
Line 14773: [error] 1391724592 error.C:110 07/23/14:14:58:34.303
Line 14781: [error] 1391724592 error.C:110 07/23/14:14:58:42.703
Line 14932: [error] 1391724592 error.C:110 07/23/14:15:02:05.203
Line 14940: [error] 1391724592 error.C:110 07/23/14:15:02:18.383
Line 14975: [error] 1391724592 error.C:110 07/23/14:15:02:59.003
Line 15143: [error] 1391724592 error.C:110 07/23/14:15:07:10.682
Line 15158: [error] 1391724592 error.C:110 07/23/14:15:07:39.582
Line 22802: [error] 1391724592 error.C:110 07/23/14:15:13:06.662
Line 22892: [error] 1391724592 error.C:110 07/23/14:15:18:00.323
Line 214: [error] 3381221424 error.C:110 07/23/14:13:07:56.934
Line 351: [error] 2846955568 error.C:110 07/23/14:12:46:45.772
Line 375: [error] 2846955568 error.C:110 07/23/14:12:48:51.071 LINUX : No such file or directory. /usr/discreet/project/...
Line 377: [error] 2846955568 error.C:110 07/23/14:12:48:55.172 LINUX : No such file or directory. /mnt/
Line 379: [error] 2846955568 error.C:110 07/23/14:12:48:58.431 LINUX : No such file or directory. /mnt/
Line 381: [error] 2846955568 error.C:110 07/23/14:12:49:00.551 LINUX : No such file or directory. /mnt/
Line 383: [error] 2846955568 error.C:110 07/23/14:12:49:04.271 LINUX : No such file or directory. /mnt/
Line 4603: [error] 2846955568 error.C:110 07/23/14:12:54:21.592 LINUX : No such file or directory. /mnt/
Line 4629: [error] 2846955568 error.C:110 07/23/14:12:54:42.552 LINUX : No such file or directory. /mnt/
Line 226: [error] 3327932464 error.C:110 07/22/14:16:07:31.906
Line 238: [error] 3327932464 error.C:110 07/22/14:16:07:51.626
Line 292: [error] 3327932464 error.C:110 07/22/14:16:09:18.246
Line 296: [error] 3327932464 error.C:110 07/22/14:16:09:20.746
Line 352: [error] 3327932464 error.C:110 07/22/14:16:11:14.928
Line 414: [error] 3327932464 error.C:110 07/22/14:16:12:57.729
Line 436: [error] 3327932464 error.C:110 07/22/14:16:13:09.730
Line 452: [error] 3327932464 error.C:110 07/22/14:16:13:33.210
Line 492: [error] 3327932464 error.C:110 07/22/14:16:14:34.630
Line 552: [error] 3327932464 error.C:110 07/22/14:16:16:25.610
Line 556: [error] 3327932464 error.C:110 07/22/14:16:16:30.550
Line 594: [error] 3327932464 error.C:110 07/22/14:16:17:44.271
Line 763: [error] 3327932464 error.C:110 07/22/14:16:21:02.751
Line 1070: [error] 3327932464 error.C:110 07/22/14:16:31:08.790
Line 1078: [error] 3327932464 error.C:110 07/22/14:16:31:18.710
Line 1090: [error] 3327932464 error.C:110 07/22/14:16:32:08.930
Line 1166: [error] 3327932464 error.C:110 07/22/14:16:34:47.532
Line 1172: [error] 3327932464 error.C:110 07/22/14:16:35:32.032
Line 1213: [error] 3327932464 error.C:110 07/22/14:16:40:24.452
Line 1217: [error] 3327932464 error.C:110 07/22/14:16:40:26.452
Line 1515: [error] 3327932464 error.C:110 07/22/14:16:49:05.516
Line 1519: [error] 3327932464 error.C:110 07/22/14:16:49:11.056
Line 1692: [error] 3327932464 error.C:110 07/22/14:16:57:27.236
Line 1782: [error] 3327932464 error.C:110 07/22/14:16:58:32.116
Line 1815: [error] 3327932464 error.C:110 07/22/14:17:00:16.256
Line 1825: [error] 3327932464 error.C:110 07/22/14:17:01:12.456
Line 1836: [error] 3327932464 error.C:110 07/22/14:17:01:42.716
Line 1856: [error] 3327932464 error.C:110 07/22/14:17:02:45.836
Line 1864: [error] 3327932464 error.C:110 07/22/14:17:03:15.696
Line 1874: [error] 3327932464 error.C:110 07/22/14:17:03:37.216
Line 2129: [error] 3327932464 error.C:110 07/22/14:17:07:18.716
Line 2142: [error] 3327932464 error.C:110 07/22/14:17:07:51.156
Line 2146: [error] 3327932464 error.C:110 07/22/14:17:07:53.116
Line 2483: [error] 3327932464 error.C:110 07/22/14:17:20:17.236
Line 2610: [error] 3327932464 error.C:110 07/22/14:17:22:25.516
Line 2743: [error] 3327932464 error.C:110 07/22/14:17:24:10.955
Line 2795: [error] 3327932464 error.C:110 07/22/14:17:25:54.136
Line 2818: [error] 3327932464 error.C:110 07/22/14:17:26:19.756
Line 2831: [error] 3327932464 error.C:110 07/22/14:17:26:47.016
Line 3071: [error] 3327932464 error.C:110 07/22/14:17:31:43.097
Line 3186: [error] 3327932464 error.C:110 07/22/14:17:33:17.936
Line 3304: [error] 3327932464 error.C:110 07/22/14:17:34:53.036
Line 3458: [error] 3327932464 error.C:110 07/22/14:17:38:39.296
Line 5718: [error] 3327932464 error.C:110 07/22/14:17:41:08.915
Line 5790: [error] 3327932464 error.C:110 07/22/14:17:42:00.475
Line 5928: [error] 3327932464 error.C:110 07/22/14:17:53:29.754
Line 6054: [error] 3327932464 error.C:110 07/22/14:17:55:26.274
Line 6089: [error] 3327932464 error.C:110 07/22/14:17:56:30.114
Line 6489: [error] 3327932464 error.C:110 07/22/14:18:17:20.431
Line 7808: [error] 3327932464 error.C:110 07/23/14:09:53:39.342
Line 8067: [error] 3327932464 error.C:110 07/23/14:10:08:23.581
Line 348: [error] 3331442736 error.C:110 07/22/14:15:33:31.095
Line 521: [error] 3331442736 error.C:110 07/22/14:15:38:06.895
Line 690: [error] 3331442736 error.C:110 07/22/14:15:41:27.237
Line 699: [error] 3331442736 error.C:110 07/22/14:15:41:53.137
Line 880: [error] 3331442736 error.C:110 07/22/14:15:45:24.777
Line 921: [error] 3331442736 error.C:110 07/22/14:15:46:12.036
Line 1073: [error] 3331442736 error.C:110 07/22/14:15:48:25.397
Line 1100: [error] 3331442736 error.C:110 07/22/14:15:49:20.797
Line 320: [error] 993732656 error.C:110 07/23/14:10:23:59.300
Line 489: [error] 993732656 error.C:110 07/23/14:10:32:55.759
Line 626: [error] 993732656 error.C:110 07/23/14:10:38:20.199
Line 750: [error] 993732656 error.C:110 07/23/14:10:39:38.279
Line 879: [error] 993732656 error.C:110 07/23/14:10:43:31.858

 

Thanks

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Message 7 of 7
ant-gr
Participant
in reply to: Stompel
‎07-26-2014 11:57 PM
‎07-26-2014 11:57 PM

Hi friend,
I had exactly the same problem with my 2012 sp2. I pulled out the network cable and problem solved.
It was the server that needed restart.( or something)
Hope helped
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