Freewheel

Reply
New Member
saijorge
Posts: 1
Registered: ‎09-10-2011
Message 1 of 14 (777 Views)
Accepted Solution

freewheel.autodesk.com fails to open

777 Views, 13 Replies
09-27-2013 10:27 AM

Good morning.

 

I have used Freewheel for over two years and had always worked perfectly.

 

today i tried to open my dwg files in the same way, and it is not possible.

 

the website is asking authentication, user name and password.

 

can anyone helpme with this issue...

 

 

is there any problem or changes in the service?

 

Thanks in advance

 

Jorge

Board Manager
scott.sheppard
Posts: 1,103
Registered: ‎11-13-2006
Message 2 of 14 (712 Views)

Re: freewheel.autodesk.com fails to open

11-01-2013 08:57 AM in reply to: saijorge

There should not have been any change in service. Your dwf file should have opened just fine.



Scott Sheppard
Program Manager
Autodesk Labs
Autodesk, Inc.
New Member
ogw2
Posts: 1
Registered: ‎11-20-2013
Message 3 of 14 (669 Views)

Re: freewheel.autodesk.com fails to open

11-20-2013 01:31 AM in reply to: scott.sheppard

I have the same broblem. The Browser ask for a passwort....must I register me now????

Member
ayalas
Posts: 3
Registered: ‎11-20-2013
Message 4 of 14 (656 Views)

Re: freewheel.autodesk.com fails to open

11-20-2013 09:51 AM in reply to: saijorge

I have the same problem. The browser ask for a password now!

New Member
JonTampon
Posts: 2
Registered: ‎02-23-2011
Message 5 of 14 (645 Views)

Re: freewheel.autodesk.com fails to open

11-21-2013 12:24 AM in reply to: scott.sheppard

When i am trying to download a block (made in acad) from a site (using firefox) i get since yesterday the following error.

Same problem, the browser ask for a login+password from freewheel?

 

(in IE he ask for a password from akamai, does this downloadingsoftware made a change in service? Maybe freewheel uses this package?)

Member
cliffdudds
Posts: 4
Registered: ‎11-21-2013
Message 6 of 14 (637 Views)

Re: freewheel.autodesk.com fails to open

11-21-2013 02:33 AM in reply to: JonTampon

Hi, Same issue here. password authentication required to access the service. I assume from the thread that this shouldnt be the case? If so, can we get an ETA when normal service will resume?

 

Thanks.

New Member
J-VES
Posts: 1
Registered: ‎11-21-2013
Message 7 of 14 (627 Views)

Re: freewheel.autodesk.com fails to open

11-21-2013 03:28 AM in reply to: saijorge

Also experiencing problems with this.

 

Will not load the URL : http://freewheel.autodesk.com/ and http://freewheel.autodesk.com/index.aspx has bad format.

Can we please have a time when normal service will resume?

Member
cliffdudds
Posts: 4
Registered: ‎11-21-2013
Message 8 of 14 (602 Views)

Re: freewheel.autodesk.com fails to open

11-21-2013 04:56 AM in reply to: scott.sheppard
Hi Scott, it would appear that this issue has occurred before:

http://forums.autodesk.com/t5/Freewheel/Embedded-Freewheel-asking-for-authentication/td-p/2604304

Just for information.
Board Manager
scott.sheppard
Posts: 1,103
Registered: ‎11-13-2006
Message 9 of 14 (587 Views)

Re: freewheel.autodesk.com fails to open

11-21-2013 06:49 AM in reply to: cliffdudds

I have submitted a request to ha e our IT department reboot the Autodesk Freewheel servers. They should not be asking for a password.



Scott Sheppard
Program Manager
Autodesk Labs
Autodesk, Inc.
Member
cliffdudds
Posts: 4
Registered: ‎11-21-2013
Message 10 of 14 (558 Views)

Re: freewheel.autodesk.com fails to open

11-22-2013 02:29 AM in reply to: scott.sheppard
Hi Scott, it would appear the issue still remains. Do you have any updates?

Thanks.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community