You could try installing the latest FBX plugin for Maya2010 - you can find it in the
FBX Archives.
Note that the current plugins only go back to 2011 - it is unlikely that 2010 will receive any further updates.
Also note that duplicate posts are not permitted here - please restrict yourself to a single thread per topic.
Max 2016 (SP1/EXT1)
Win7Pro x64 (SP1). i5-3570K @ 4.4GHz, 8Gb Ram, DX11.
nVidia GTX760 (2GB) (Driver 430.86).