My company purchased Ecotect around 2002, I still have in my computer the 5.5 version but now need to transfer it.
I don't have anymore the proof of purchase and the e.mail used at that time but I still have the registration code based on the Desktop Serial Number used to install the software the first time.
Thank you,
Alberto Franceschet
Senior Engineer
Permasteelisa
Hi Dr Marsh,
I am also having issues trying to retrieve our licence details and allowing us to activate 1 of our 3 licences on a new machine.
We have all 3 licences in use, but 1 was on a hard drive that died and we havent been able to activate Ecotect 5.6 on the new machine - as it still tells us that all 3 licences are used.
We purchased the software through SQU1, and now knowing we are able to edit the licence details on a website, makes it easier.
I have managed to find the login details for the person that set up the original account with SQU1 from our company - but after logging in, I find no record of purchases.
This user left our company over 3 years ago - but we purchased the current licences in 2008. The person who purchased them got SQU1 to change the email address for the proof of purchase, but as this is not an account as such on the site - we cannot get a record of the most recent purchases - in order to edit 1 licence to allow it to be reinstalled on the new machine.
the original admin login was danatgia (dan.fitzpatrick@gia.uk.com)
The activation details for the 3 most recent purchases in June 2008 are as follows:
------------------------------------------------------------
Product Details: ECOTECT v5, 3 x Commercial Licences
Email Address: simone.pagani@gia.uk.com
Proof of Purchase: 80850305-01
------------------------------------------------------------
Product Details: Weather Tool v2, 3 x Commercial Licences
Email Address: simone.pagani@gia.uk.com
Proof of Purchase: 80850305-02
------------------------------------------------------------
Product Details: Solar Tool v2, 3 x Commercial Licences
Email Address: simone.pagani@gia.uk.com
Proof of Purchase: 80850305-03
------------------------------------------------------------
Are you able to help me out in regards to freeing up one of the licences to be re-used and also how we can go about it next time.
My contact details are as follows:
email: jason.milne@gia.uk.com
DDI: +44 (0)20 7202 1449
Kind Regards
Jason Milne
I am also having troubles with licenses - I tried the http://ecotect.com/v5-licence-management site but this did not work...
I have a license that is on an old computer that does not work anymore
Proof of Purchase: 1700-1106634367-1
Email: as@swiftdsl.com.au
How do I transfer to new computer.
Thanks
(my new email is pd_smith@ymail.com)
Hi
my company bought ecotect software in 2007 and due to a computer crash I need to reinstall this software on my new computer.
I 've tried for 2 month to get an activation email from the ecotect.com website, it says that an email has succesfuly been sent but I never get any email.
here are my details :
email: leu.reunion@wanadoo.fr
proof of purchase number: 84879865-01
password: VB1IUX
What to do ? I see on this forum that many people have the same problem and some seems to be able to resolve it.
Thank you
Waiting for your answer
Regards
Jocelyn Meschenmoser - LEU Réunion
Hi there hoping someone can help me out,
We purchased a ecotect site licence about 6 years ago,
but in the last month or so the servers that our licence was authenticating against have been taken offline,
i understand that this may be because Autodesk has taken over from square one and the way the licencing works may have changed.
the original account was set up using pretlove@kingston.ac.uk
we are running ecotect v5.50
any help resolving this issue would be greatly appreciated as like a few people here i have spent many hours trying to solve this problem.
many thanks
Matthew
Hi,
I am having exactly the same issue as m.mcconnell1986.
The network license manager on the server says the following regarding the license status...
ERROR: Local network license service has been unable to validate against a Square One Activation Server for more than 24 hours.
The email address our version is registered with is tomn (at) xco2energy.com.
I went to the squ1.com website but it seems to be down at the moment. Is this the issue?
To anyone else having this issue, you can use the most recent version of Ecotect with a 30 day free trial. You can save files with this version.
Could someone at Autodesk please sort this out as this is the second time in the last few months that we've had issues with our server license.
Thank you.