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Trueview 2014 64 bit - cannot reinstall

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Message 1 of 3
tjmeyer
948 Views, 2 Replies

Trueview 2014 64 bit - cannot reinstall

I downloaded and installed Trueview 64 bit on an ASUS EEE Slate laptop, and to conserve space, I mistakenly installed it the SD Card instead of the C drive.  It did work fine after the initial install, but after a reboot, the drive letters changed, and it would not run.  Using Win7 uninstall I gotr an error saying it could not find the files, and then deleted Trueview 2014 from the list of installed programs.  I've tried to reinstall, and I get a notice on the setup screen that it is already installed. I've deleted the software keys in the registry, and all folders for Autodesk programs, still to no avail.  How can i reset the installer so that I can reinstall this to drive C ? Or how do I perform a manual install to remove the previous version from the registry so that I can reinstall Trueview 2014.  Thank you.

2 REPLIES 2
Message 2 of 3
edwin.prakoso
in reply to: tjmeyer

Welcome to the forum!

 

You can use Microsoft Fixit to remove the install information from Windows registry.

See the detail about Microsoft FixIt here: http://usa.autodesk.com/getdoc/id=TS21891972

If this post solves your problem, please mark it as solved. It will help others with a similar problem to find a solution.

Kind regards,

Edwin Prakoso
LinkedIn | Website | Twitter
Message 3 of 3
tjmeyer
in reply to: tjmeyer

Thank yoo very much Edwin .. it worked great, and in less than 10 minutes I had Trueview 2014 back up and running. Thank you veryt much for both your prompt reply and your suggestion which worked great.

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