I have been using Design Review 2012 with no problems and today I got the notice to update to 2013 Design Review, so I did. As the installation was running I got an error message "Could not load a transcoding service. Xerces Panic Error". When the installation finished, I could not run the updated software. So I uninstalled the software and got the same message while unistalling. I tried reinstalling after a fresh boot and the same thing happened. I uninstalled and tried reinstalling Desiogn Review 2012 and had the same results. I have NEVER had this error message before trying to install Design Review 2013. Now, I can't run any version of Design Review. I use this software a lot and it is definitely going to affect my productivity.
I have also tried running a full system scan for viruses, malware, spyware and ran registry cleaning software, then tried a clean install. Same results.
Can anybody out there help? I've already lost half a day trying to recover from this.
I don't know if it's related, but now my Autocad software is not working right. I am getting a 'Fail to get CommCtrController!' message and when ever I bring up the properties window, it's completely blank. THAT never happened before...
Thank you for reporting this issue.
It's not related to Autodesk products, it's a system error. The usual way to get rid of this error is to amend the registry at "HKEY_CLASSES_ROOT\MIME\Database\Charset". You get details from http://www.pcadvisor.co.uk/forums/1/helproom/34357
Hope that helps.
I am looking into the registry solution. However, Autocad now gives me a 'CommCntrClientSink' error when I open a file. I would post this under a different thread, but I suspect that it could be related.
Thank you for your feedback.
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