Design Review

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Member
TonyC-PTCS
Posts: 3
Registered: ‎01-30-2012
Message 141 of 155 (1,998 Views)

Re: ADR 2012 installation issue collection

01-30-2012 05:41 PM in reply to: herbert.he

Hello,

 

I am having trouble installing the ADR 2011 MSI, using the command to create a log file.  On a Windows 7 64bit computer.

Attached is a screenshot and the log file.

 

I have also tried to install the EXE file without success.  Attached is a screenshot of the the latest error.  Earlier I received other errors.

 

Thank you,

Tony

 

Member
wallypiper
Posts: 4
Registered: ‎01-14-2010
Message 142 of 155 (1,939 Views)

Re: ADR 2012 installation issue collection

02-10-2012 08:53 AM in reply to: dickyshu

ADR2012 will not install on my system

Windows 7 x64.

Autodesk TrueView2012 is already installed.

 

The screen I get has already been posted. See post #7. Same exact message.

 

The install log is attached.

 

I have tried a couple of times. I am unchecking the options to download TrueView (already installed) or the browser addon (Don't need that).

 

New Member
m-colomb
Posts: 1
Registered: ‎02-21-2012
Message 143 of 155 (1,903 Views)

Re: ADR 2012 installation issue collection

02-21-2012 08:33 AM in reply to: dickyshu

I cannot install ADR 2012 on my machine running windows 7 64. I even clean up my registery with ParetoLogic PC Health Advisor and downloaaded my install files from your site but I always get the same error code.

Attached is the error log.

 

Thank you

Member
JBenzie
Posts: 4
Registered: ‎02-21-2012
Message 144 of 155 (1,898 Views)

Re: ADR 2012 installation issue collection

02-21-2012 11:00 AM in reply to: dickyshu

I have been trying to install AutoDesk Design Review 2012 on a Win 7 x64 system all day with no luck. I downloaded/installed the correct C++ runtimes and am now getting stuck on "Prepare for installing...". I have attached a screen shot. It will sit there as long as you let it and makes no progress. I have TrueView 2012 already installed on the machine. Any suggestions?

 

Thanks!

 

Jerry Benzie

Appleton Papers Inc

Member
JBenzie
Posts: 4
Registered: ‎02-21-2012
Message 145 of 155 (1,886 Views)

Re: ADR 2012 installation issue collection

02-21-2012 12:29 PM in reply to: JBenzie

UPDATE: I uninstalled the Akamai services and now I get the following error: "Installation failed. Please check your internet connection and try again. The following failed to install: Autodesk Design Review 2012 (0x2: Failed downloading component.)"

 

Again, I am running Win 7 x64. There is nothing in the ...Akamai\Cache directory. I have wasted an entire day on this issue. Very frustrating... Hard to believe this issue isn't fixed or the whole install process not redesigned.

Employee
herbert.he
Posts: 338
Registered: ‎03-05-2008
Message 146 of 155 (1,869 Views)

Re: ADR 2012 installation issue collection

02-21-2012 07:03 PM in reply to: TonyC-PTCS

Thank you for reporting this issue.

 

If the web installer does not work on your machine. You can downlaod the MSI package from here, unzip and install it manually. 

 

Any further question please let me know.



Herbert He
SW Engineer
PSEB-GE- ACRD PSEB
Autodesk, Inc.
Member
TonyC-PTCS
Posts: 3
Registered: ‎01-30-2012
Message 147 of 155 (1,863 Views)

Re: ADR 2012 installation issue collection

02-21-2012 08:18 PM in reply to: herbert.he

Thanks for the reply Herbert.

 

While waiting for a reply I had found that link, downloaded the 2012 MSI, and ran the install.  It too does not install.  If you like I can re-run the MSI and post the error(s).

 

Tony

 

New Member
jpwater
Posts: 1
Registered: ‎04-12-2012
Message 148 of 155 (1,540 Views)

Re: ADR 2012 installation issue collection

04-12-2012 10:49 AM in reply to: dickyshu

I had the same problem recently after ADR updated itself (It wouldn't open files and wouldn't re-install).

I found this fix in a similar forum and I was able to re-install ADR successfully afterwards.

(I also had uninstalled the non-functioning versions of ADR and and the viewer program.

 

Uninstall "Akamai NetSession Interface" from add or remove programs

I uninstalled another Akamai NetSession program that was next to the first one.

Member
DROCK1627
Posts: 4
Registered: ‎05-08-2012
Message 149 of 155 (1,435 Views)

Re: ADR 2012 installation issue collection

05-08-2012 12:16 PM in reply to: dickyshu

i am getting the same "can't connect to internet". i have tried everything i read here. granted i am not that savvy on anything outside of revit. i have wasted 2 days trying to get design review. somebody please tell me how to get design review installed and working again

New Member
Putzmiester
Posts: 1
Registered: ‎05-17-2012
Message 150 of 155 (1,387 Views)

Re: ADR 2012 installation issue collection

05-17-2012 01:29 PM in reply to: dickyshu

I receive the same message.  I use a Dell Precision M4400 with Windows XP Pro.  I am trying to install the DWF reader.  I have autocad lite 2012 on this machine.  Is it possible to view DWF's with Autocad lite 2012? how?  Thanks for your help!

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