As I said above, I have the same issue as raygbmw1 on XP. I can't run that file manually because it isn't there. The installer ends with the 0x0 error before it is even downloaded.
Who owns this issue? Microsoft, Autodesk, the user?
I would like to install ADR on multiple workststions and the gymanstics that I need to go through to install it are making it very time consuming and tedious.
I don't seem to have a runtime installer there. I've attached a screen shot of what is in that directory that you refered to. By the dates and naming, they both appear to be related to 2011. One more bit of information, I installed Civil 3D 2012 & ADR installed without issue. I'm in the same boat as jandrews, I'm wanting to set up a simple group policy that will put ADR & True View on all our "non-CAD" computers. roughly about 125 machines.
Could you attach a screen shot of what is in the directory "C:\Program Files\Common Files\Akamai\Cache\37309\"?
"Could you attach a screen shot of what is in the directory "C:\Program Files\Common Files\Akamai\Cache\37309\"?"
This directory 37309 does not exist. There are two other directories with single-number names, like "7" (sorry I don't have the laptop with me, it has been issued to our user)
The installer bombs out so quickly I don't think it has the chance to download anything at all.
I've begun having issues installing ADR recently. Computers are Windows 7 32-bit Enterprise editions, tried on several different computers. (All computers have same updates installed.) Installation stops on error regarding Microsoft Visual Studio c++ 2008, internal error 0x0, same as others have reported. Manually installing the runtime component does not help, it looks as though the installation program doesn't recognize that the component is installed. Tried using the MSI package, same problem. Uninstalling the 2008 runtime, re-installing it, no help. Tried uninstalling Akamai and re-running the installation package, still the same problem. SetupADR2012.log says:
"Installing Visual Studio 2008 SP1 C++ Runtime
!!!Failed to install, unrecognized extension"
Hi Dear Customers -
Thanks for your information!
We had analyzed and diagnosed these issues, we believe it's due to a defect with download manager and already fixed it, so please kindly retry and download again!
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