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paige10292
Posts: 1
Registered: ‎12-01-2011
Message 1 of 2 (249 Views)

ADR 2012 Installation Issue

249 Views, 1 Replies
12-01-2011 09:39 PM

I have tryed to install ADR 2012 a couple of times and keep getting the same message. It keeps saying to check my internet connection and try again, but my internet connection has always been strong, so im not sure why im having issues. I have a 32-bit Vista OP on my laptop and I have attached two screen shots of ADR Setup. Thank you in advance for your help.

Employee
Liust
Posts: 157
Registered: ‎07-24-2008
Message 2 of 2 (186 Views)

Re: ADR 2012 Installation Issue

12-18-2011 09:05 PM in reply to: paige10292

Thank you for your feedback.

 

Could you please uninstall the both "Akamai NetSession Interface" and "Akamai NetSession Interface Service" from the Programs list of Control Panel firstly? Then try again to downloadn and install the ADR 2012.

 

If it still happens the same issue, please download the ADR MSI package directly to install it manually:

http://usa.autodesk.com/adsk/servlet/pc/item?siteID=123112&id=10336080

 

Please let me if there is any other issue.



-Sting
SQA Engineer
PSEB-GE-ACRD PSEB
Autodesk, Inc.

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