Design Review

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Board Manager
Posts: 353
Registered: ‎09-08-2005
Message 31 of 73 (3,361 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

01-19-2011 06:35 AM in reply to: AutojetTechnologies

Hello,

Try the suggestion made on this post: http://forums.autodesk.com/t5/Autodesk-Design-Review/ADR-fails-to-register-2-dlls-on-install/m-p/266...

If uninstall and reinstall doesn't work, the user suggests trying to manually register the DLLs.

Please let us know if this resolves the issue.

If neither approach works, please provide more detail:

  • What other Autodesk products/versions are installed on the system(s) that may be associated with the issue?
  • Does the computer having the issue meet the Design Review system requirements?
  • What are the specifics of the hardware exhibiting the issue (hardware brand, operating system/processor [32- or 64-bit], RAM, video card, connections [local and network], printer settings, etc.)?
  • Describe the type of installation (single computer or network deployment). Where did you get Design Review (Autodesk.com or the media of another Autodesk product)?

Best,

C.


Chris Blocher
Principal Learning Content Developer
Cloud Platforms

Autodesk, Inc.
Member
AutojetTechnologies
Posts: 4
Registered: ‎01-04-2011
Message 32 of 73 (3,349 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

01-20-2011 06:35 AM in reply to: cblocher

Hi,

 

I already have to delete and again installed Design Autodesk ReView my system is the following one:

 

Microsoft Windows XP Professionnel Version 2002 Service Pack 3

PC Lenovo Intel (R) Core (TM) Duo CPU

T5870 @ 2.00GHz

1.18GHz 2,89Go de RAM

Carte Graphique:

Processeur Mobile Intel(R) 4 Serie Express Chipset Family

Taille mémoire 1024 MB

Carte Mobile Intel (R) GMA 4500 MHD

Ecran 60Hz

Résolution de l'écran 1280 par 800 Pixels

Qualité couleur 32 Bits

 

It is information you can help???

 

Boubaker NOURI
Technicien d'atelier- Soudeur
Workshop- Technician

AutoJet Technologies
a division of Spraying Systems Co.
Experts in Spray Technology
Rte Blanche, Quartier St. Pierre-13120-Gardanne-FRANCE
Tel: +33 (0)4 42 50 92 81
Direct : +33(0)4 42 50 92 82
Fax: +33 (0)4 42 50 92 90
Email:nouri.b@spray.com
www.spray.com, www.autojet.com.
Board Manager
Posts: 353
Registered: ‎09-08-2005
Message 33 of 73 (3,345 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

01-20-2011 07:22 AM in reply to: AutojetTechnologies

Have you tried manually registering  the two DLLs?

 

If you're not sure how, try the steps here: http://helpdeskgeek.com/how-to/register-dll-file-xp-vista/

 

Best,

 

C.

 


Chris Blocher
Principal Learning Content Developer
Cloud Platforms

Autodesk, Inc.
Member
AutojetTechnologies
Posts: 4
Registered: ‎01-04-2011
Message 34 of 73 (3,326 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

01-21-2011 03:54 AM in reply to: cblocher

Hi Chris Blocher,

 

I followed well the procedure successfully but the problem remains existing.
What may I make of the other one?

 

Best Regard

Boubaker NOURI
Technicien d'atelier- Soudeur
Workshop- Technician

AutoJet Technologies
a division of Spraying Systems Co.
Experts in Spray Technology
Rte Blanche, Quartier St. Pierre-13120-Gardanne-FRANCE
Tel: +33 (0)4 42 50 92 81
Direct : +33(0)4 42 50 92 82
Fax: +33 (0)4 42 50 92 90
Email:nouri.b@spray.com
www.spray.com, www.autojet.com.
Board Manager
Posts: 353
Registered: ‎09-08-2005
Message 35 of 73 (3,320 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

01-21-2011 07:12 AM in reply to: cblocher

Before we try anything else, I'll need more information:

  • What other Autodesk products/versions are installed on the system?
  • Where did you get Design Review (installing from Autodesk.com? From the media of another Autodesk product)?

Thanks,

 

Chris


Chris Blocher
Principal Learning Content Developer
Cloud Platforms

Autodesk, Inc.
don
New Member
don
Posts: 2
Registered: ‎02-11-2011
Message 36 of 73 (3,198 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

02-11-2011 05:04 PM in reply to: cblocher

Chris-

I am trying to install Design Review 2011. I went through your "Suggested Fixes" and uninstalled and deleted folders.  I am still getting error message "0x643: Internal Error"

 

Can you help me?

 

Don

Board Manager
Posts: 353
Registered: ‎09-08-2005
Message 37 of 73 (3,176 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

02-14-2011 07:46 AM in reply to: cblocher

Hi Don,

 

Glad to try. I need some details from you first:

  • What type of installation (single computer or network deployment). Where did you get Design Review (Autodesk.com or the media of another Autodesk product)?
  • What other Autodesk products/versions are installed on the system(s)?
  • Does the computer having the issue meet the Design Review system requirements?
  • What are the specifics of the hardware exhibiting the issue (hardware brand, operating system/processor [32- or 64-bit], RAM, video card, connections [local and network], printer settings, etc.)?
  • Does it only happen on your computer/printer? Or is it on multiple machines?

Thanks in advance,

 

C.


Chris Blocher
Principal Learning Content Developer
Cloud Platforms

Autodesk, Inc.
Contributor
Posts: 23
Registered: ‎10-26-2007
Message 38 of 73 (3,068 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

02-28-2011 01:15 PM in reply to: cblocher

I've done everything possible, following your instructions. Everything is deleted and cleaned from registry.

What else can I do?

Now it gives me a 0x652 error.

 

Please Help.

 

Orlando Rosario

Contributor
Posts: 23
Registered: ‎10-26-2007
Message 39 of 73 (3,067 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

02-28-2011 01:17 PM in reply to: cblocher

I've done everything per your instructions; delete directories, clean regetry. Know I get a x652 error.

 

What next?

 

Please help.

 

Can not install ADR 2011.

 

Thanks;

Orlando Rosario

Board Manager
Posts: 353
Registered: ‎09-08-2005
Message 40 of 73 (3,047 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

03-01-2011 06:21 AM in reply to: orosario

Hi Orlando,

 

According to the PC Library, http://www.pc-library.com/errors/error-code/1618-0x652/, the 0x652 error code indicates that there are multiple installations taking place at the same time.

 

Please ensure no other installations are happening in the background and try again.

 

C.


Chris Blocher
Principal Learning Content Developer
Cloud Platforms

Autodesk, Inc.

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