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Valued Contributor
Posts: 77
Registered: ‎03-11-2009
Message 1 of 9 (1,415 Views)

ADR 2011 Font not coming in correctly

1415 Views, 8 Replies
06-08-2010 11:57 AM

Once I upgraded to ADR 2011, some of the fonts are not coming in correctly when we look at a dwf file.  In our office some computers still had version 2010 and the files look fine on there, but for some reason version 2011 doesn't recognize them.  Some of the letters look OK but others are replaced with a rectangle box.

I've checked other computers using 2011 and they all show the font as being messed up so it's not just my computer, but older versions of ADR work fine.  Does anyone have a remedy for this or experienced this yet?  Im trying to avoid uninstalling 2011 to replace it with an older version.

Thanks for the help.

Employee
Posts: 157
Registered: ‎07-24-2008
Message 2 of 9 (1,409 Views)

Re: ADR 2011 Font not coming in correctly

06-08-2010 10:29 PM in reply to: dficarra

Thank you for the reporting.

I did not experience this issue.

Could you please attach your DWF file for further investigation?

-Sting

ADR/DWF Customer Support



-Sting
SQA Engineer
PSEB-GE-ACRD PSEB
Autodesk, Inc.

Valued Contributor
Posts: 77
Registered: ‎03-11-2009
Message 3 of 9 (1,402 Views)

Re: ADR 2011 Font not coming in correctly

06-09-2010 08:03 AM in reply to: dficarra

Sure, here you go.

Employee
Posts: 157
Registered: ‎07-24-2008
Message 4 of 9 (1,391 Views)

Re: ADR 2011 Font not coming in correctly

06-09-2010 08:07 PM in reply to: dficarra

Thank you for your file.

 

I reproduced this issue in ADR 2011. The numeric letters are replaced with the rectangles.

 

I have logged a bug to the Bug Tracking System.

 

If you want to avoid this issue at once, please change your system language to a double-byte language such as Chinese or Japanese, because those numeric letters look like double-byte. Yes, I changed the language and then it displayed correctly.

 

For XP system:

1. Go to Control panel.

2. Open the Regional and Language Options dialog.

3. Click Advanced tab.

4. Expand the drop-down list at the Language for non-Unicode programs field.

5. Choose Chinese (PRC).

6. Click Apply.

7. Click Yes to restart the system.

 

Please let me know if I can be of any further help.

 

-Sting

ADR/DWF Customer Support

 

 



-Sting
SQA Engineer
PSEB-GE-ACRD PSEB
Autodesk, Inc.

Valued Contributor
Posts: 77
Registered: ‎03-11-2009
Message 5 of 9 (1,383 Views)

Re: ADR 2011 Font not coming in correctly

06-10-2010 08:18 AM in reply to: Liust

I don't have Chinese or Japanese as an option in that drop down.  And it seems pretty rediculous that in order to get this to work I have to set my computer to a language I don't even speak.  What causes this problem from Autodesk and why haven't they developed a patch to fix this?

 

Seems like every time we do a so-called "up grade" to anything from Autodesk it works worse than the previous version we had.  That goes for Auto CAD as well.

 

I have uninstalled the ADR 2011 and will now be attempting to find version 2010 to download back to my computer and WILL NOT be upgrading it. 

 

If you know of another way please let me know, but I'm really tired of their programs causing delays and eatting up our time in the office because they can't produce a stable, quality product that performs the way it should!

Distinguished Contributor
Posts: 412
Registered: ‎12-08-2003
Message 6 of 9 (1,370 Views)

Re: ADR 2011 Font not coming in correctly

06-11-2010 10:16 AM in reply to: Liust

Sting, I am having the same issue, when can we expect a patch?

Employee
Posts: 157
Registered: ‎07-24-2008
Message 7 of 9 (1,363 Views)

Re: ADR 2011 Font not coming in correctly

06-11-2010 06:15 PM in reply to: WStu

Thank you for your feedback.

This issue has been logged to the Bug Tracking System.

 



-Sting
SQA Engineer
PSEB-GE-ACRD PSEB
Autodesk, Inc.

Employee
Posts: 41
Registered: ‎02-22-2007
Message 8 of 9 (1,072 Views)

Re: ADR 2011 Font not coming in correctly

10-01-2010 06:29 AM in reply to: dficarra

I've duplicated this issue as well.

 

OS: Windows XP

Srv Pack 3

Pentium 4 @ 2.80 ghz

RAM: 1.99 GB

 

IE: 8.0.6001.18702

 

Autodesk Design Review 2011  11.0.1.86

 

I view DWF file in ADR 2011 fonts do not display

I view DWF file in ADR 2010 fonts appear correctly

In ADR 2011 I resave file as DWFx and fonts appear correctly

Employee
Posts: 338
Registered: ‎03-05-2008
Message 9 of 9 (471 Views)

Re: ADR 2011 Font not coming in correctly

03-23-2011 11:44 PM in reply to: james.l.bryant

This defect should be fixed in ADR 2012. You can download ADR 2012 for free from here.

 

Thank you for supporting Autodesk Design Review.



Herbert He
SW Engineer
PSEB-GE- ACRD PSEB
Autodesk, Inc.

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