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Active Contributor
Posts: 38
Registered: ‎04-09-2007
Message 1 of 6 (126 Views)

2008 Hangs when opening a file

126 Views, 5 Replies
02-27-2008 08:37 AM
I have 7 files from a consultant running microstation that i can't get to open consistently. I can get one file to open , then when i try to open one of the other ones, the progress bar goes to 100%, i get a gray background, and it locks up. each time i reinstall/ uninstall and reinstall, i get to open one of those files, then the rest don't work. the same files open about half the time in Viewer, but i need to combine them all into one file with a stack of other drawings. i'm running XP, and i would rather not update to SP1 since these drawings are for a plan review. anyone have any ideas? the uninstall works cleanly, and leaves nothing behind, i have administrator pillages to this machine, and the problem occurs on any machine in the office (though the consultant claims they work fine on his end and he is using the same version).

Thanks a lot
Board Manager
Posts: 353
Registered: ‎09-08-2005
Message 2 of 6 (126 Views)

Re: 2008 Hangs when opening a file

02-28-2008 03:19 AM in reply to: urschel_w
Hi,

Can you please provide some more information? Sample of the DWF file(s) causing the issue? Details about your computer (installed memory, graphics card). Does it only happen with these 7 files or does it happen with all files? What version of Mircostation was used to create the DWFs?

This detail may help someone troubleshoot.

Thanks,

Chris

Chris Blocher
Principal Learning Content Developer
Cloud Platforms

Autodesk, Inc.
Active Contributor
Posts: 38
Registered: ‎04-09-2007
Message 3 of 6 (126 Views)

Re: 2008 Hangs when opening a file

03-06-2008 11:00 AM in reply to: urschel_w
Yes, it only happens with these 7 files, though it is on any machine i use. my machine is a dual core processor with 4 gigs of ram, and a geforce 7950 512 meg onboard graphics card. as for version of microstation, i'm not sure, but it was printed with the latest version of dwf writer.
here's a file to test out
thanks a lot
Distinguished Contributor
Posts: 116
Registered: ‎05-28-2004
Message 4 of 6 (126 Views)

Re: 2008 Hangs when opening a file

03-06-2008 12:48 PM in reply to: urschel_w
Hi urschel_w,

You mentioned in your initial post that the application hang occurs when attempting to open a subsequent file from the set of 7 after successfully opening one of the files. Could you possibly post a couple more files from that set to help us with our investigation? I tested opening the file you posted earlier today and then opened several additional DWF files without any problems.

Thanks in advance for the assist!

Scott Lillibridge, QA Manager
Extended Design Group
Autodesk, Inc
Active Contributor
Posts: 38
Registered: ‎04-09-2007
Message 5 of 6 (126 Views)

Re: 2008 Hangs when opening a file

03-06-2008 03:36 PM in reply to: urschel_w
here are two more.
thanks
Active Contributor
Posts: 38
Registered: ‎04-09-2007
Message 6 of 6 (126 Views)

Re: 2008 Hangs when opening a file

03-06-2008 03:37 PM in reply to: urschel_w

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