error on closing trueview ( win7 64bit )

[Anonymous]

Hi all,

after going through numerous issues getting trueview installed, heidi driver error, getting the package created etc etc for my win7 test group, i am down to the last step. "why does the report an error box pop up everytime a DWG is closed"

the previous install of trueview has no problem ( 32bit XP pro ) has none of the errors and issues that i have seen with the 64bit win7 build.

i can't see anything funky in the XP install like "run as administrator" or the user being in a group with higher permissions on the local machine.

has anyone else come across this?

[pendean]

Try testing in diagnostic more to try and pinpoint any conflict:
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6453117&linkID=9240617
If there are no crashes while in this mode, your issue is a system related problem.

[Anonymous · Accepted solution]

the apps guy in our team was able to resolve the issue by changing dwgviewer.exe.config file.

Original file:

<configuration>

  <startup useLegacyV2RuntimeActivationPolicy="true">

    <supportedRuntime version="v4.0"/>

  </startup>

<!--All assemblies in AutoCAD are fully trusted so there's no point generating publisher evidence-->

   <runtime>       

                <generatePublisherEvidence enabled="false"/>   

   </runtime>

</configuration>

Modified file:

<configuration>

  <startup useLegacyV2RuntimeActivationPolicy="false">

    <supportedRuntime version="v4.0"/>

  </startup>

<!--All assemblies in AutoCAD are fully trusted so there's no point generating publisher evidence-->

   <runtime>       

                <generatePublisherEvidence enabled="false"/>   

   </runtime>

</configuration>