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    *Kay, Steve

    Using Voloview Express with a network modem

    41 Views, 1 Replies
    11-20-2000 11:39 AM
    I have used Voloview Express sucessfully to read drawings on my website
    using a single modem with a direct line. But clients with network modem
    connections get using Voloview get an error message saying "file not found."
    One of my clients claims he can access the site with an earlier version (v.
    2000-129). Do you have any suggestions? Thanks, Steve Kay
    Please use plain text.
    *Support, Autodesk

    Re: Using Voloview Express with a network modem

    12-14-2003 06:47 AM in reply to: *Kay, Steve
    Steve,

    I think Tech Solution is what you are looking for here. Below are the steps to
    get to it and the associated file to correct it.

    1.) pointa.autodesk.com
    2.) select Product Support at the top of the page.
    3.) Click Knowledge Base from the left sash.
    4.) Select Volo View Express as the product and then click GO.
    5.) TS53302 should show there in the list of documents returned.
    6.) Click the link and initiate the download from:
    ftp://ftp.autodesk.com/pub/voloview/english/axiov.dll

    Good luck and let us know.

    --
    Bill Gilk
    PSG Product Support, Americas
    WW Support & Services, Autodesk
    Discussion Q&A: http://www.autodesk.com/discussion

    Steve Kay wrote:

    > I have used Voloview Express sucessfully to read drawings on my website
    > using a single modem with a direct line. But clients with network modem
    > connections get using Voloview get an error message saying "file not found."
    > One of my clients claims he can access the site with an earlier version (v.
    > 2000-129). Do you have any suggestions? Thanks, Steve Kay
    Please use plain text.