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Symbols again

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CCrabtree1
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Symbols again

I've seen variations of this problem but none of them seem to be exactly the same so I thought I would start a new post.  So the main problem is like the rest half of the symbols on the prints that have been created in Inventor 2013 when printed with DWG Trueview so up lower case letters.  I don't have an IT person to talk with so if someone can give a brief description of what to do to fix this.  I am about to upgrade to PDSU 2014 and thought about upgrading the materials manager's version of DWG Trueview to the newest version to see if this problem went away but until then I thought I would see if anyone had a easy fix.  Thanks in advance.

Windows 7 64 bit
16 GB ram
Intel i7 2600 3.4 ghz
AMD radeon HD 6450
PDSU 2013
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