DWG TrueView

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Valued Contributor
terry.kesteloot
Posts: 59
Registered: ‎04-08-2005
Message 1 of 3 (831 Views)

Ribbon and Command Line Settings Tossed in 2011

831 Views, 2 Replies
11-16-2010 08:55 AM

I've noticed with TrueView 2011  That if I drag and drop a drawing into the view window that the ribbon and the command line are turned off.  If I turn them back on and then close and open TrueView again and this time use the open command the ribbon and command line are opened.  If I try the drag and drop method the next time it defaults them off again.

 

Is there anyway to fix this?  It's a bit annoying.

 

Thanks

 

Terry

Product Support
Shawn_Niles
Posts: 238
Registered: ‎12-02-2008
Message 2 of 3 (777 Views)

Re: Ribbon and Command Line Settings Tossed in 2011

11-23-2010 01:36 PM in reply to: terry.kesteloot

I have not been able to reproduce this behavior. Please uninstall and then resinstall Trueview. Does the functionality now work? If not, please provide the following information:

 

1) What OS are you using?
2) 32 or 64 bit?



Shawn Niles
Valued Contributor
terry.kesteloot
Posts: 59
Registered: ‎04-08-2005
Message 3 of 3 (761 Views)

Re: Ribbon and Command Line Settings Tossed in 2011

11-24-2010 07:11 AM in reply to: Shawn_Niles

Hi Shawn,

 

This is occurring on Windows XP Pro SP3 32 bit and Windows 7 Pro 64 bit Version 6.1 Build 7600. 

 

 I tried an uninstall and then a reinstall same issue is occurring.  Note AutoCAD 2011is also installed on both platforms and up todate as well as Design Review 2011 and the VBA Enabler for AutoCAD 2011.  OS for Windows 7 is a fresh install.

 

TrueView was reinstalled as a fresh download from the Autodesk site.

 

Exact sequence to get this to occur:

 

Open Trueview

Open a drawing from the pull down

The ribbon and command line will appear.

Close drawing

Drag and drop a drawing into the Trueview window.

The ribbon and command line will appear.

Exit Trueview

Open Trueview

Drag and drop a drawing into the Trueview window.

The ribbon and the command line are turned off.

Exit Trueview

Open Trueview

Open a drawing from the pull down.

The ribbon and the command line are turned off.

 

Thanks

 

Terry

 

 

 

 

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