DWG TrueView

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Member
mariegrem
Posts: 5
Registered: ‎02-03-2014
Message 1 of 6 (602 Views)

DWG Trueview 2014 Operating System not supported

602 Views, 5 Replies
02-03-2014 09:57 AM

Okay, I have not seen a solution yet for DWG Trueview 2014 not installing with the error message "Operating System not supported". I have tried everything that I have seen in the community and still can't get past this issue. I am running on a 64 bit system and have removed everything associated with AutoDesk from my PC. I have the latest versions of everything required (.NET, Windows 7 Professional, IE, etc.) and still can't get this to work. Any help would be greatly appreciated.

*Expert Elite*
dgorsman
Posts: 5,097
Registered: ‎10-12-2006
Message 2 of 6 (569 Views)

Re: DWG Trueview 2014 Operating System not supported

02-05-2014 02:14 PM in reply to: mariegrem

Most common problem would be using a 32-bit installer with a 64-bit operating system, or vice versa.

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If you are going to fly by the seat of your pants, expect friction burns.
Adopt. Adapt. Overcome. Or be overcome.
A good question will be halfway to a good answer.


Member
mariegrem
Posts: 5
Registered: ‎02-03-2014
Message 3 of 6 (571 Views)

Re: DWG Trueview 2014 Operating System not supported

02-05-2014 02:22 PM in reply to: dgorsman

Using a 64-bit installer on a 64-bit system.

*Expert Elite*
dgorsman
Posts: 5,097
Registered: ‎10-12-2006
Message 4 of 6 (559 Views)

Re: DWG Trueview 2014 Operating System not supported

02-06-2014 09:05 AM in reply to: mariegrem

Interesting.  Just for shiggles, try the 32-bit installer.  If that still fails I recommend posting in the Installation board.  You'll get more help with this specific problem there.

 

----------------------------------
If you are going to fly by the seat of your pants, expect friction burns.
Adopt. Adapt. Overcome. Or be overcome.
A good question will be halfway to a good answer.


Member
mariegrem
Posts: 5
Registered: ‎02-03-2014
Message 5 of 6 (556 Views)

Re: DWG Trueview 2014 Operating System not supported

02-06-2014 10:01 AM in reply to: dgorsman

Tried the 32-bit installer, didn't work. I will post on board you suggested.

*Expert Elite*
pendean
Posts: 21,803
Registered: ‎11-06-2003
Message 6 of 6 (545 Views)

Re: DWG Trueview 2014 Operating System not supported

02-07-2014 04:48 AM in reply to: mariegrem
Check the name of your file that you downloaded: the DTV downloader on the website is stuck at only downloading the 32bit version right now, regardless of what you pick from the pulldown menu.
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