DWG TrueView

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jacquesbenoit
Posts: 24
Registered: ‎01-05-2006
Message 1 of 5 (1,924 Views)
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DWG Trueview 2013 crashes when plotting

1924 Views, 4 Replies
08-15-2012 11:18 AM

I have a system that crashes when you try to plot a drawing from DWG Trueview 2013.

 

System info:

Windows 7, 64-bit

DWG Trueview 2013, 64-bit

 

Jacques

*Expert Elite*
pendean
Posts: 21,642
Registered: ‎11-06-2003
Message 2 of 5 (1,923 Views)

Re: DWG Trueview 2013 crashes when plotting

08-15-2012 11:44 AM in reply to: jacquesbenoit

All printing tasks? Or just when you aim for an HP printer at 11x17 paper?

Plotting to what?

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Contributor
jacquesbenoit
Posts: 24
Registered: ‎01-05-2006
Message 3 of 5 (1,917 Views)

Re: DWG Trueview 2013 crashes when plotting

08-15-2012 12:35 PM in reply to: pendean

Interesting, it only crashes plotting to the HP using 11x17 paper. If I select letter on the HP, Adobe PDF, or use the Savin Printer/Copier it works fine.

 

Jacques

*Expert Elite*
pendean
Posts: 21,642
Registered: ‎11-06-2003
Message 4 of 5 (1,909 Views)

Re: DWG Trueview 2013 crashes when plotting

08-16-2012 05:25 AM in reply to: jacquesbenoit

Win7 64bit and HP are the problem then, known issue since Win7 64bit debuted: you need to download and install HP's Universal Driver for Win7 64bit and use it exclusively.

Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
Contributor
jacquesbenoit
Posts: 24
Registered: ‎01-05-2006
Message 5 of 5 (1,907 Views)

Re: DWG Trueview 2013 crashes when plotting

08-16-2012 08:36 AM in reply to: jacquesbenoit

Thank you for the information.

 

-Jacques

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