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    DWG TrueView

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    Contributor
    Posts: 24
    Registered: ‎01-05-2006
    Accepted Solution

    DWG Trueview 2013 crashes when plotting

    1348 Views, 4 Replies
    08-15-2012 11:18 AM

    I have a system that crashes when you try to plot a drawing from DWG Trueview 2013.

     

    System info:

    Windows 7, 64-bit

    DWG Trueview 2013, 64-bit

     

    Jacques

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    pendean
    Posts: 14,922
    Registered: ‎11-06-2003

    Re: DWG Trueview 2013 crashes when plotting

    08-15-2012 11:44 AM in reply to: jacquesbenoit

    All printing tasks? Or just when you aim for an HP printer at 11x17 paper?

    Plotting to what?


    Dean Saadallah Blog | Facebook | RSS | Twitter | PINS
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    Contributor
    Posts: 24
    Registered: ‎01-05-2006

    Re: DWG Trueview 2013 crashes when plotting

    08-15-2012 12:35 PM in reply to: pendean

    Interesting, it only crashes plotting to the HP using 11x17 paper. If I select letter on the HP, Adobe PDF, or use the Savin Printer/Copier it works fine.

     

    Jacques

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    *Expert Elite*
    pendean
    Posts: 14,922
    Registered: ‎11-06-2003

    Re: DWG Trueview 2013 crashes when plotting

    08-16-2012 05:25 AM in reply to: jacquesbenoit

    Win7 64bit and HP are the problem then, known issue since Win7 64bit debuted: you need to download and install HP's Universal Driver for Win7 64bit and use it exclusively.


    Dean Saadallah Blog | Facebook | RSS | Twitter | PINS
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    Contributor
    Posts: 24
    Registered: ‎01-05-2006

    Re: DWG Trueview 2013 crashes when plotting

    08-16-2012 08:36 AM in reply to: jacquesbenoit

    Thank you for the information.

     

    -Jacques

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