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DWG Trueview 2012 crashes when open drawing and restarts computer

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Message 1 of 3
Lanc3lot
1585 Views, 2 Replies

DWG Trueview 2012 crashes when open drawing and restarts computer

I have a problem since installing DWG Trueview 2012: installation runs ok, but when I want to open a drawing computer crashes (blue screen for 1 sec) and it's restarting.

OS: Windows XP (SP3)

Can somebody help me to fix this?

 

Thank you!

2 REPLIES 2
Message 2 of 3
lholland
in reply to: Lanc3lot

I'm having a similar problem on the same operating system.  When Windows is logged in as Administrator, True view 2012 opens up the file just fine.  When logged in as one of the users (all users have admin rights) True view crashes with an  Exception in AcVMTools.arx.

 

In another forum I saw that this might be a graphics card issue.  Updating the graphics card driver did not help.  We did a full uninstall/reinstall of TrueView and are having the issue still.  Any insight would be super awesome!

 

Message 3 of 3
devriesfig
in reply to: lholland

Has any one got an answer to this problem, I am running 2011 true view and it does the same thing. Does anyone have a fix for the problem?

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