I have a problem since installing DWG Trueview 2012: installation runs ok, but when I want to open a drawing computer crashes (blue screen for 1 sec) and it's restarting.
OS: Windows XP (SP3)
Can somebody help me to fix this?
Thank you!
I'm having a similar problem on the same operating system. When Windows is logged in as Administrator, True view 2012 opens up the file just fine. When logged in as one of the users (all users have admin rights) True view crashes with an Exception in AcVMTools.arx.
In another forum I saw that this might be a graphics card issue. Updating the graphics card driver did not help. We did a full uninstall/reinstall of TrueView and are having the issue still. Any insight would be super awesome!
Has any one got an answer to this problem, I am running 2011 true view and it does the same thing. Does anyone have a fix for the problem?