I'm trying to install DWG TrueView 2014 and getting this error message:
"Operating System Unsupported"
"You cannot install this product on the current operating system. Please read the system requirements for details."
My system is Windows 7 Enterprise - which supports everything.
I tried installing .NET 4.5, the newest one which didn't work.
Tried the 64?
Are you using I.E. 7 or later?
That would be the only reason I can think of is that the OS is not supported.
You could try removing all of the .NET installs and starting fresh but that does not seem to be the issue.
I am having this exact same issue. My system meets all of the system requirements, I tried deleting and reinstalling the NetFramework and tried both the 32-bit and 64-bit installs (my system in 32) and nothing worked. Have you had any luck figuring out the problem?
Welcome to the Autodesk Forums!
Autodesk Recommended Clean Install Procedure:
Thats not really at all helpful. We have the same issue here when trying to install the x64 installer on an x64 machine "You cannot install this product on the current operating system. Please see system requirements.... etc"
So, please offer a sensible solution other than uninstalling ALL autodesk products. AutoCAD Elec 2012 thru 2014 installed fine, trueview 2012 thru 2013 installed fine, its just 2014.
Then there may be a hick-up with the DTV 2014 install and THAT one should be removed.
I would not expect that someone would remove ALL Autodesk products in order to complete the installation of one minor product.
It may have ben possible to do a System Restore to prior to the installation of the DTV 2014 and then try the install again. This will in effect remove all install entries and provide you wth a clean slate.
Is everyone's .NET Framework in line with the recommendations in the attached document?
Message 31 of this thread may be of some help:
Thanks for the Reply Charles however .net is completely up to date. Being software and hardware developers we're pretty tech savy (www.tmtrov.com.au) so this one has us stumped!! x86 told us we have a 64bit system so require the x64 installer. x64 installer told us we don't have the right OS....!!
If we find a solution I will post the method but I wont be holding my breath. I'll just print drawings for my colleague until then
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