DWG TrueView

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New Member
mblewis
Posts: 1
Registered: ‎02-07-2010
Message 1 of 5 (1,417 Views)

DWG TrueView 2010 Installation Error

1417 Views, 4 Replies
02-07-2010 05:00 PM
I'm attempting to install DWG TrueView 2010 and get the following error:

"The system cannot find the file specified.
C:\install\Autodesk\DWGTrueViewx86InstallImage\SetupRes\eval.msi"

The installation process then terminates.

I'm running Windows XP SP2

Any advice/suggestions greatly appreciated
Product Support
Shawn_Niles
Posts: 238
Registered: ‎12-02-2008
Message 2 of 5 (1,417 Views)

Re: DWG TrueView 2010 Installation Error

03-01-2010 09:35 AM in reply to: mblewis
Are you on 32 or 64 bit? It sounds like you may have downloaded the incorrect installer. Please try to download once more, and make sure to download the installer appropriate for your system. If it still does not work, try installing on a separate machine to see if maybe it is just a problem with the machine you are currently one.

Shawn Niles
Autodesk Product Support


Shawn Niles
Member
Genuine_Drafter
Posts: 4
Registered: ‎10-16-2008
Message 3 of 5 (1,417 Views)

Re: DWG TrueView 2010 Installation Error

03-05-2010 07:49 AM in reply to: mblewis
Pardon my interruption but...once TrueView is installed and is working properly, is it safe to delete that "C:\install" folder?

I would imagine any necessary files I need would be located in Program Files. I ask because the folder is almost 400MB and I'm trying to free up space on my HDD. If I only needed this folder for the installation process then it's just taking up much needed space.

Thanks
New Member
J_Hamill
Posts: 2
Registered: ‎08-28-2013
Message 4 of 5 (433 Views)

Re: DWG TrueView 2010 Installation Error

08-28-2013 12:51 AM in reply to: Shawn_Niles

Hi,

 

I understand that this post is ~3 years old but this error has been seen when installing versions 2012 and 2014. The installation media is for the correct architecture so this is not the issue. We have seen this error on multiple machines. Machines being provisioned and live machines within the environment.

We have found that killing msiexec.exe before launching setup.exe allows the installation to complete smoothly.

I hope this helps someone out there!

 

Cheers

James

New Member
J_Hamill
Posts: 2
Registered: ‎08-28-2013
Message 5 of 5 (428 Views)

Re: DWG TrueView 2010 Installation Error

08-28-2013 01:50 AM in reply to: J_Hamill

Scrap the above, I have just noticed a machine which displayed the error even though Msiexec.exe was not running. Anyone else experiencing this problem?

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