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    DWG TrueView

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    New Member
    Posts: 1
    Registered: ‎02-05-2013

    Can't complete the installation due to a missing file

    615 Views, 1 Replies
    02-05-2013 11:34 PM

    I've been trying to install TrueView but everytime I get this message:

     

    The system cannot find the path specified.

    C:\Users\Paula\AppData\Local\Temp\_AI2E9B.tmp\x64\dwgviewr\dwgviewr.msi

     

    I tried deleting the files and downloading it again several times but I'm getting the same result always. What can I do?

     

    Thanks,

     

    PRL

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    *Expert Elite*
    Charles_Shade
    Posts: 6,985
    Registered: ‎04-10-2005

    Re: Can't complete the installation due to a missing file

    02-06-2013 05:41 AM in reply to: paularl77

    Three things:

    A quick Google search of \dwgviewr\dwgviewr.msi:

    http://forums.autodesk.com/t5/Installation-Licensing/True-View-installation-says-system-cannot-open-...

    there are other similar queries if you put \dwgviewr\dwgviewr.msi in the Google search box.

     

    Autodesk Recommended Clean Install Procedure: (I suspect this will get you to Trueview Registry files as well.)
    http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240817&id=2887771&siteID=123112

     

    REVO UNINSTALLER Free

    Assuming this program sees the remnants of the Truview install and can go after it (you may want to install Truview again until it crashes) use the most aggressive setting and let REVO clean out the registry.

     

    Drill down to the suspect folder listed in the error and make sure it is gone as well.

    Then try the install

     

    Regards, Charles Shade             Win8 FAQ
    CSHADEDESIGN|AUTOCAD LT|LT-KB|DYNAMIC BLOCKS
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