• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    DWF

    Reply
    Active Contributor
    Posts: 30
    Registered: ‎08-20-2007

    Instalation error.

    216 Views, 5 Replies
    12-10-2009 06:14 AM
    Has anybody seen this error yet?
    "The application was unable to start correctly (0XC0000142). Click OK to close the application."
    Any suggestions?
    Please use plain text.
    Employee
    Posts: 106
    Registered: ‎06-08-2009

    Re: Instalation error.

    01-05-2010 11:25 PM in reply to: troy
    Thank you for your question.

    I can't reproduce this issue in my machine. However, I have found on the internet that other people report similar Windows error messages relating to using a firewall.



    Perhaps you could try to open Design Review again after 1st turning off your machine's firewall?



    If you still experience this problem and your OS system is Vista or Windows 7, then please create a dump file for me to investigate by following these stepts the next time the error occurrs.



    After you get the error message BUT BEFORE clicking "OK" to close application:

    1. Open 'Task Manager' in Vista/Windows 7 OS.

    2. Switch to tab 'Processes'.

    3. Right mouse click on the process 'DesignReview.exe' and click button 'Create Dump File' from the context menu.

    4. A message box pops up and indicates where the dump file is created.

    Please attach this dump file to this thread.



    Ben


    Ben Wu
    SW Engineer
    PSEB-GE-ACRD
    Autodesk, Inc.
    Please use plain text.
    Active Contributor
    Posts: 30
    Registered: ‎08-20-2007

    Re: Instalation error.

    01-06-2010 05:14 AM in reply to: troy
    This is the error message that I have received. Also, I am not behind a firewall.
    Please use plain text.
    Employee
    Posts: 106
    Registered: ‎06-08-2009

    Re: Instalation error.

    01-13-2010 07:38 PM in reply to: troy

    Thank you for your feedback.


    There is one thread which asked the same question, please refer to this post.


    Please let me know if you have any further question.


    Ben



    Ben Wu
    SW Engineer
    PSEB-GE-ACRD
    Autodesk, Inc.
    Please use plain text.
    Member
    tongtae.1
    Posts: 3
    Registered: ‎10-07-2011

    Re: Instalation error.

    10-07-2011 10:33 AM in reply to: troy

    Here is that dump file for the error message. I am not sure if that post did help me at all because the error seem to be different.

    Please use plain text.
    Member
    tongtae.1
    Posts: 3
    Registered: ‎10-07-2011

    Re: Instalation error.

    10-07-2011 10:48 AM in reply to: troy

    That post seems to be similar, but just to be safe that dump file is below.

    Please use plain text.