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problem error unknown

8 REPLIES 8
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Message 1 of 9
manhast
3064 Views, 8 Replies

problem error unknown

hi everybody

I need help, I Mudbox 2013 all ok the installation, but I can not start because there is an error that prevents me:

"An unknown error has occurred while performing the operation.

We are sorry for the inconvenience."

here's a picture: http://tinypic.com/r/2v9q25s/5

 

i have acer aspire 5755g

intel core i7-2630QM 2GHz

with turbo boost up to 2.9GHz

NVIDIA GeForce GT 540M

6GB Memory DDR3

use windows 7 64 bit

 

I hope you help me

8 REPLIES 8
Message 2 of 9
maxmonette
in reply to: manhast

I have the same exactly error and I can<t find a solution.

Message 3 of 9
manhast
in reply to: manhast

hello
thanks for the reply, however, I tried it with Mudbox 2009 and it works.
try it

Message 4 of 9
max_monette
in reply to: manhast

I solved it in an other way. The reason was the driver of my graphic card (320.49 Gtx 760), I installed the next one (a beta) and now everything work fine.

Message 5 of 9
manhast
in reply to: max_monette

that beta? give me url that I can download it please

Message 6 of 9
max_monette
in reply to: manhast

Message 7 of 9
manhast
in reply to: max_monette

I'm downloading now hope it works

Message 8 of 9
manhast
in reply to: manhast

oh yeaaaahhhhhhh!!!!!! WORKING Smiley Very Happy  thank you very much max_monette

Message 9 of 9
jokerbot
in reply to: manhast

In some cases, the problem may be incorrect indications paths to system folders Mudbox (Windows-> Preferences-> Paths). For example, if part of the path will have Cyrillic: [E 😕 User / Иван / Autodesk / Mudbox 2015/data] - Mudbox can produce the type of error:

"An unknown error has occurred while performing the operation. We are sorry for the inconvenience."

Try changing path that the words had only Latin. Hopefully helps. Good luck.)).

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