if you create the mudbox head in this scene… are you able to smooth them..?
mudbox settings deleted...?
and imported the objects into a new clean scene..?
rebuilded the objects with rebuild subd levels..?
the mud settings folder have to be deleted every time you install a new version…
the settings folder is located in myDocuments\mudbox\…
it will reset your mud to default…
I know this is an old thread but I was hitting the same problem this week.
Smoothing either as a tool or by holding shift seemed to just stop working.
As a noob Mudbox user I was confused and very frustrated.
I've been using Cheetah3D and Photoshop for my Unity work until this point as an indy game developer.
But of course, in the end it was my own fault... 🙂
I was modelling way too small in Maya and my Model coming from Maya had gotten scaled down on export/import.
Mudbox was reaching some kind of limit of the resolution it could smooth at (?).
Going back to Maya and making sure my model was a good source size and that there were no scaling options happening on export solved this issue for me.
Hopefully this might be useful for another Autodesk noob out there too 😃
Yup. In Mudbox, Scale matters. You need to ensure your mesh is of proper scale before brining it in from Maya. Maya working units are defaulted to centimeters. So a properly scaled human being should be around 180 centimeters tall (for a 6 foot person).
You can also try scaling a model in Mudbox using the scale tool, then use the Freeze Transform option.
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