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Member
sandyscott
Posts: 4
Registered: ‎01-25-2011
Message 1 of 17 (10,558 Views)

Delete Account

10558 Views, 16 Replies
05-13-2011 12:43 AM

Hi,

 

I'm trying to change the email address on our company's Subscription centre account to my own, but can't because I already have an account for the discussion groups.

 

How can I delete my discussion groups account, and free the email address so I c an use it for the subscription centre?

 

Thanks

 

Sandy Scott

Alumni
brian.kling
Posts: 181
Registered: ‎12-17-2002
Message 2 of 17 (10,541 Views)

Re: Delete Account

05-13-2011 04:59 AM in reply to: sandyscott

Sandy, both Subscription Center and the Forums use Single Sign On (SSO) - these accounts should be in sync, both should be using the same login name, password and email address.

 

If however you want to change your email address here in the forums, when logged in, go to "Edit Account Information" in the upper right.

______________________________________________________________

If my post answers your question, please click "Accept as Solution". This helps everyone find answers more quickly!

 



Brian Kling
Community Strategist
Customer Service & Support
Autodesk, Inc.
Member
sandyscott
Posts: 4
Registered: ‎01-25-2011
Message 3 of 17 (10,522 Views)

Re: Delete Account

05-16-2011 07:00 AM in reply to: brian.kling

Thanks for the prompt reply.

 

Basically, had access to two accounts:

- the company one linked the subscription

- and my own, which I'd been using for the discussion groups

 

I wanted the change the contact address on the company account to my own, but coudn't because it was being used for my personal account

 

Thanks for pointing out the obvious soltion - I'd just got distracted by failing to find the "delete account" button

 

Sandy

Valued Contributor
damo3
Posts: 75
Registered: ‎12-11-2011
Message 4 of 17 (9,840 Views)

Re: Delete Account

12-11-2011 10:31 PM in reply to: brian.kling

How do i delete my account?

i changed the user id, but when i log in, it still shows im logged in as the old ID, even though i dont use it to log in anymore.

Employee
wrighte
Posts: 663
Registered: ‎09-22-2008
Message 5 of 17 (9,830 Views)

Re: Delete Account

12-12-2011 01:24 PM in reply to: damo3

Could you send me the old and new userIDs you have created so I can troubleshoot.



Eric Wright
Sr. Web Product Manager
Autodesk Knowledge Network
Autodesk, Inc.

New Member
paulette-vergeat
Posts: 1
Registered: ‎04-07-2012
Message 6 of 17 (9,326 Views)

Re: Delete Account

04-07-2012 03:34 AM in reply to: wrighte

hello all

I jump into this discussion as I am facing the same issue and I still haven't found any solution.

 

Basically I just need a "delete account" button.

If not available, could the support team pls delete it on my behalf ?

 

Many thanks for your support

and Best Regards

Paulette.

 

New Member
GS17837889
Posts: 1
Registered: ‎05-31-2012
Message 7 of 17 (8,975 Views)

Re: Delete Account

05-31-2012 12:36 PM in reply to: wrighte

Hello,

just like all in this discussion I need a big favor. Can you delete my account? It would be great :smileyhappy:

 

 

Thank you million times

New Member
jeljonai3
Posts: 1
Registered: ‎02-18-2011
Message 8 of 17 (8,743 Views)

Re: Delete Account

07-13-2012 11:36 AM in reply to: sandyscott

Can some help me delete my account? thanks

New Member
priscilla.sousa.20
Posts: 1
Registered: ‎09-07-2012
Message 9 of 17 (8,273 Views)

Re: Delete Account

09-07-2012 10:15 AM in reply to: wrighte

Boa tarde, 

 

Por gentileza você poderia me ajudar a excluir minha conta?

 

Obrigada.

Member
kimberly0288
Posts: 5
Registered: ‎11-30-2012
Message 10 of 17 (7,012 Views)

Re: Delete Account

11-30-2012 09:16 AM in reply to: sandyscott

I would also like my account deleted. Why is there not an option/button/link anywhere?

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